At a Glance
- Tasks: Drive improvements in internal systems and processes using technology and AI.
- Company: Join a forward-thinking tech-focused business with a collaborative culture.
- Benefits: Competitive salary, hybrid working, private health insurance, and generous leave.
- Other info: Great career development opportunities in a dynamic environment.
- Why this job: Make a real impact by solving problems and enhancing business operations.
- Qualifications: Experience in business analysis, project coordination, and functional testing.
Internal Systems and Processes Analyst
Salary: £40,000 + benefits Location: Hybrid / Remote must be able to travel to the Midlands on occasion Hours: 37.5 hours per week Job Type: Permanent
About the Role
We are working with an established and growing technology-focused business that is looking to appoint an Internal Systems and Processes Analyst to help drive improvements across its internal systems, processes and technology.
This is a varied, hands-on position combining business analysis, project coordination, systems improvement, functional testing, stakeholder engagement and emerging AI technology.
You will work closely with senior management to understand business requirements, investigate problems, identify practical solutions and take improvements through to implementation and adoption.
This is an excellent opportunity for someone who enjoys solving problems rather than simply identifying them, and who wants to play a key role in improving how a business operates through technology, automation and AI.
Key Responsibilities
- Investigate business requirements, existing processes and user needs to understand the underlying problems and desired outcomes.
- Translate business requirements into practical system and process improvements.
- Evaluate potential solutions and make recommendations based on evidence and business requirements.
- Take ownership of smaller projects from initial brief through to implementation, testing and review.
- Conduct functional testing, including creating test scenarios, acceptance criteria, recording bugs and validating solutions.
- Work with stakeholders to gather requirements and ensure proposed solutions meet the needs of the business.
- Work closely with developers and technical specialists, asking the right questions and challenging assumptions where appropriate.
- Review technical and AI-generated information for accuracy, completeness and suitability.
- Help introduce and embed automation and AI-enabled solutions into business processes.
- Monitor implementation and adoption, gathering feedback and recommending further improvements where required.
- Maintain project plans, action logs, progress records, milestones and risk registers.
- Coordinate internal resources and provide regular project updates.
- Produce clear documentation, including requirements, process maps, user guides, test evidence and training materials.
- Provide support to senior management with the coordination of priorities, actions and deadlines.
- Ensure relevant project and business systems are kept accurate and up to date.
About You
- We are looking for a proactive, organised and solution-focused individual who enjoys taking ownership and seeing projects through to completion.
- You will be comfortable working across both business and technology, with the ability to understand technical concepts without necessarily being a developer.
- You should be confident dealing with different stakeholders, asking challenging questions when necessary and translating technical information into something clear and understandable for users.
- You will also need to be comfortable managing several priorities at once while maintaining excellent attention to detail.
Essential Experience
- Experience of understanding business processes and translating requirements into practical system or process improvements.
- Experience independently delivering smaller projects from initial objective through to implementation and review.
- Strong hands-on functional testing experience, including test scenarios, acceptance criteria, bug recording and validation.
- Experience facilitating stakeholder discussions or workshops.
- Experience working with developers and/or technical specialists.
- Strong organisational and project coordination skills.
- Excellent documentation and communication skills.
- A practical, problem-solving approach with the ability to investigate root causes and identify solutions.
Desirable Experience
Experience in one or more of the following would be advantageous: Business Analyst, Business Systems Consultant, Functional Consultant, Systems Project Consultant, Project Coordinator / Project Manager, Microsoft Dynamics 365 Business Central, Microsoft Power Platform, Workflow automation, Artificial Intelligence / AI-enabled business solutions
Why Join?
This is an opportunity to join a forward-thinking organisation where technology, automation and AI are increasingly central to improving the way the business operates.
You will have genuine scope to influence processes, introduce improvements and develop your knowledge across business systems, automation, AI and project delivery.
The company offers: circa £40,000 salary, Hybrid / remote working, Private Health Insurance, Death in Service – 4 x salary, Employee Assistance Programme, Generous annual leave, Additional holiday opportunities, Learning and development opportunities, Supportive and collaborative working environment, Career development opportunities
Interested?
If you are a Business Analyst, Business Systems Consultant, Functional Consultant or Project Consultant who enjoys getting to the root of problems and turning business requirements into practical technology solutions, we would be keen to hear from you.
Apply now with your CV for a confidential discussion
Internal Systems and Processes Analyst in Birmingham employer: Anderson Scott Solutions
Anderson Scott Solutions is an excellent employer, offering a dynamic work environment in Telford where you can thrive as a Criminal Defence Solicitor. With a commitment to professional development, you will have access to varied case loads and opportunities for Crown Court advocacy, all while being part of a supportive team that values high-quality client service and compliance with professional standards.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Systems and Processes Analyst in Birmingham
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We think you need these skills to ace Internal Systems and Processes Analyst in Birmingham
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Anderson Scott Solutions, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Anderson Scott Solutions
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Anderson Scott Solutions’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.