At a Glance
- Tasks: Manage client renewals and ensure top-notch service while meeting deadlines.
- Company: Join a dynamic team at Anderson Scott Solutions, a leader in insurance solutions.
- Benefits: Enjoy a competitive salary, commission, 25 days holiday, and personal development opportunities.
- Other info: Full-time role with Monday to Friday hours, ideal for work-life balance.
- Why this job: Perfect for those who love client interaction and want to grow in the insurance industry.
- Qualifications: Experience in customer service or account management is preferred; insurance knowledge is a plus.
The predicted salary is between 20000 - 30000 £ per year.
Renewals Account Handler
26,000 basic DOE plus commission
Telford
Are you looking for a new role and have sales or strong customer service experience? This role is responsible for ensuring clients renew their insurance policies but you are talking to warm customers and involves no cold sales. We are looking for someone who is confident, friendly and able to build relationships over the phone.
Key Responsibilities:
- Handle a portfolio of smaller and medium sized insurances/clients.
- Telephoning clients prior to their renewal and going through a pre-renewal fact find.
- Calculating and delivering renewal premiums.
- Negotiating and securing the business for a further 12 months.
- Agreeing payment methods and arranging finance of renewal premium, if required.
- Cross-selling policies the client does not currently have.
- Meeting tight deadlines and achieving KPI's which include renewal retention, rate changes and cross-sell penetration.
- Provide a quality service to clients covering all aspects of their insurance arrangements; to advise, arrange and secure the appropriate cover at a competitive premium.
- Take instructions relating to the provision of insurance cover from clients and Senior Account Handlers/ Accounts Executives when appropriate.
- Check policy documents, (including endorsements), accuracy prior to receipt by clients.
- Obtaining quotations for both new and renewal business.
- Obtaining quotations and arranging cover.
- Verifying documentation and endorsements.
Key Skills and Experience:
- Experience in customer retention, service, account management, and insurance is preferred
- Strong organisational and administrative skills
- Excellent communication and interpersonal skills
- Proficiency in using CRM software and other relevant tools
- Attention to detail and accuracy
- Ability to work effectively in a team and independently
- Previous experience in the insurance industry is an advantage
Excellent career progression and personal development opportunities.
Full time hours Mon-Fri, 25 days holiday + bank holidays.
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Renewals Account Handler in Telford employer: Anderson Scott Solutions Ltd
Anderson Scott Solutions Ltd is an excellent employer, offering a supportive work environment that fosters professional growth and development. As a Part-Time Financial Controller in Wolverhampton, you will enjoy a competitive salary while playing a crucial role in a dynamic technology company, where your expertise in management accounting will be valued and impactful.
Contact Details:
Anderson Scott Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Renewals Account Handler in Telford
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Anderson Scott Solutions Ltd). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Anderson Scott Solutions Ltd. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Renewals Account Handler in Telford
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Anderson Scott Solutions Ltd.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Anderson Scott Solutions Ltd. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Anderson Scott Solutions Ltd
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Anderson Scott Solutions Ltd to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Anderson Scott Solutions Ltd, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Anderson Scott Solutions Ltd's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
