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- Tasks: Manage client renewals and ensure top-notch service while meeting deadlines.
- Company: Join a dynamic team at Anderson Scott Solutions, a leader in insurance solutions.
- Benefits: Enjoy a competitive salary, commission, 25 days holiday, and personal development opportunities.
- Why this job: Perfect for those who love client interaction and want to grow in the insurance industry.
- Qualifications: Experience in customer service or account management is preferred; insurance knowledge is a plus.
- Other info: Full-time role with Monday to Friday hours, ideal for work-life balance.
The predicted salary is between 20000 - 30000 £ per year.
Renewals Account Handler
£26,000
Telford
Key Responsibilities:
- Handle a portfolio of smaller and medium sized insurances/clients.
- Telephoning clients prior to their renewal and going through a pre-renewal fact find.
- Calculating and delivering renewal premiums.
- Negotiating and securing the business for a further 12 months.
- Agreeing payment methods and arranging finance of renewal premium, if required.
- Cross-selling policies the client does not currently have.
- Meeting tight deadlines and achieving KPI\’s which include renewal retention, rate changes and cross-sell penetration.
- Provide a quality service to clients covering all aspects of their insurance arrangements; to advise, arrange and secure the appropriate cover at a competitive premium.
- Take instructions relating to the provision of insurance cover from clients and Senior Account Handlers/ Accounts Executives when appropriate.
- Check policy documents, (including endorsements), accuracy prior to receipt by clients.
- Obtaining quotations for both new and renewal business.
- Obtaining quotations and arranging cover.
- Verifying documentation and endorsements.
Key Skills and Experience:
- Experience in customer retention, service, account management, and insurance is preferred
- Strong organisational and administrative skills
- Excellent communication and interpersonal skills
- Proficiency in using CRM software and other relevant tools
- Attention to detail and accuracy
- Ability to work effectively in a team and independently
- Previous experience in the insurance industry is an advantage
Excellent career progression and personal development opportunities.
Full time hours Mon-Fri, 25 days holiday + bank holidays.
For further details please contact Anjna Mahey at Anderson Scott Solutions Ltd
Renewals Account Handler employer: Anderson Scott Solutions Ltd
Contact Detail:
Anderson Scott Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Account Handler
✨Tip Number 1
Familiarise yourself with the insurance industry, especially regarding renewals and client retention strategies. Understanding common practices and challenges will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your negotiation skills, as this role involves securing business for another year. Practising scenarios where you negotiate terms can give you an edge when discussing your approach in interviews.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or clients simultaneously. This will demonstrate your ability to meet tight deadlines and achieve KPIs effectively.
✨Tip Number 4
Network with professionals in the insurance sector, particularly those who have experience in renewals. They can provide insights and tips that could be beneficial during your application process.
We think you need these skills to ace Renewals Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer retention, account management, and the insurance industry. Use specific examples to demonstrate your skills in negotiation and client communication.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Renewals Account Handler role. Mention your experience with handling insurance portfolios and your ability to meet tight deadlines while achieving KPIs.
Showcase Your Skills: In your application, emphasise your organisational skills and proficiency with CRM software. Provide examples of how you've successfully managed client relationships and secured renewals in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that all information is accurate and that your documents reflect attention to detail, which is crucial for this role.
How to prepare for a job interview at Anderson Scott Solutions Ltd
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of insurance products and services. Understanding the key aspects of renewals, premiums, and policy documents will help you answer questions confidently and demonstrate your expertise.
✨Prepare for Client Scenarios
Think about potential client scenarios you might encounter in the role. Be ready to discuss how you would handle pre-renewal fact finds, negotiate premiums, and cross-sell policies. This shows that you can think on your feet and are prepared for real-world situations.
✨Highlight Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've successfully interacted with clients in the past. Whether it's resolving issues or explaining complex information, showcasing your interpersonal skills will set you apart.
✨Demonstrate Organisational Skills
Given the need to meet tight deadlines and achieve KPIs, be ready to discuss how you manage your time and stay organised. Share specific tools or methods you use to keep track of tasks and ensure nothing falls through the cracks.