At a Glance
- Tasks: Manage key accounts, build relationships, and drive client success in a tech-savvy environment.
- Company: Forward-thinking technology business with a focus on innovation and employee wellbeing.
- Benefits: Competitive salary, generous leave, pension scheme, and ongoing professional development.
- Other info: Hybrid work model with a supportive culture and access to the latest Microsoft technologies.
- Why this job: Be a trusted advisor and make a real impact on strategic customer relationships.
- Qualifications: 5+ years in account management, experience with ERP or SaaS, and strong communication skills.
The predicted salary is between 55000 - 65000 £ per year.
UK South (Hybrid / Remote - 1-2 days per month in office) £55,000 - £65,000 + Benefits
We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value.
Key Responsibilities- Manage and develop long-term strategic relationships with key customer accounts.
- Act as the primary commercial contact for a portfolio of high-value clients.
- Build and maintain account development plans aligned to customer objectives and business priorities.
- Lead regular customer reviews, strategic meetings, and stakeholder engagement activities.
- Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed.
- Identify opportunities for account growth including upselling, cross-selling, and contract expansion.
- Develop and manage revenue and growth plans across assigned accounts.
- Lead contract renewals and commercial negotiations.
- Proactively identify and mitigate risks relating to customer retention and satisfaction.
- Support the continuous improvement of account management processes and best practices across the business.
- Minimum 5 years' experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses.
- Strong experience working with Microsoft Dynamics 365 Business Central environments.
- Proven ability to manage complex customer relationships involving multiple stakeholders.
- Strong commercial awareness with experience driving account growth and customer retention.
- Strategic mindset with the ability to focus on long-term customer value.
- Excellent communication and relationship-building skills, with confidence engaging at senior leadership level.
- Highly organised with strong prioritisation and account management capabilities.
- Comfortable working autonomously and taking ownership of customer outcomes.
- Experience using HubSpot CRM would be advantageous.
- Competitive annual leave entitlement, including your birthday off.
- Pension scheme available from day one.
- Critical Illness and Death in Service cover.
- Electric Vehicle Salary Sacrifice Scheme.
- Employee Assistance Programme.
- Ongoing professional development and Microsoft certification training.
- Modern, digitally focused working environment with access to the latest Microsoft technologies.
- Supportive company culture with a strong focus on wellbeing and employee development.
Key Account Manager in Reading employer: Anderson Scott Solutions Ltd
Join a dynamic and innovative technology business that prioritises employee wellbeing and professional growth. As a Key Account Manager, you'll enjoy a competitive salary and benefits package, including generous annual leave, a pension scheme from day one, and access to ongoing training and development opportunities. With a supportive culture and a focus on modern working practices, this role offers the chance to make a meaningful impact while building strong relationships with strategic clients in a hybrid work environment.
Contact Details:
Anderson Scott Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Key Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. We want you to show off your knowledge about their ERP and SaaS solutions. This will help you stand out as a candidate who truly understands their business.
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your ability to build relationships and drive account growth. We suggest rehearsing how you’d approach a potential client or handle a tricky negotiation scenario.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing familiar faces in our applications!
We think you need these skills to ace Key Account Manager in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in ERP, SaaS, or subscription-based software environments, and showcase how you've driven account growth and customer retention in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this position. Mention specific examples of how you've built strong relationships with clients and contributed to their success.
Showcase Your Communication Skills:As a Key Account Manager, excellent communication is key. In your application, demonstrate your ability to engage with senior leadership and manage complex customer relationships. We want to see how you can be a trusted advisor!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Anderson Scott Solutions Ltd
✨Know Your Stuff
Make sure you’re well-versed in the company’s products and services, especially in ERP and SaaS environments. Familiarise yourself with Microsoft Dynamics 365 Business Central, as it’s a key part of the role. This will show that you’re genuinely interested and prepared.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained strong relationships with clients in the past. Think about specific instances where you’ve identified growth opportunities or resolved issues. This will demonstrate your ability to act as a trusted advisor.
✨Be Strategic
Think about long-term value when discussing account management. Be ready to talk about how you’ve developed account plans aligned with customer objectives and how you’ve driven account growth through upselling or cross-selling.
✨Engage with Confidence
Practice your communication skills, especially for engaging with senior leadership. You want to come across as confident and articulate. Prepare questions that show your interest in their strategic goals and how you can contribute to them.
