At a Glance
- Tasks: Manage key accounts and build strong relationships to drive client success.
- Company: Forward-thinking tech business with a supportive culture.
- Benefits: Competitive salary, generous leave, pension, and professional development opportunities.
- Other info: Hybrid work model with a focus on employee wellbeing and development.
- Why this job: Be a trusted advisor and make a real impact on client growth.
- Qualifications: 5+ years in account management, preferably in ERP or SaaS environments.
The predicted salary is between 55000 - 65000 £ per year.
UK South (Hybrid / Remote - 1-2 days per month in office) £55,000 - £65,000 + Benefits
We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value.
Key Responsibilities- Manage and develop long-term strategic relationships with key customer accounts.
- Act as the primary commercial contact for a portfolio of high-value clients.
- Build and maintain account development plans aligned to customer objectives and business priorities.
- Lead regular customer reviews, strategic meetings, and stakeholder engagement activities.
- Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed.
- Identify opportunities for account growth including upselling, cross-selling, and contract expansion.
- Develop and manage revenue and growth plans across assigned accounts.
- Lead contract renewals and commercial negotiations.
- Proactively identify and mitigate risks relating to customer retention and satisfaction.
- Support the continuous improvement of account management processes and best practices across the business.
- Minimum 5 years' experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses.
- Strong experience working with Microsoft Dynamics 365 Business Central environments.
- Proven ability to manage complex customer relationships involving multiple stakeholders.
- Strong commercial awareness with experience driving account growth and customer retention.
- Strategic mindset with the ability to focus on long-term customer value.
- Excellent communication and relationship-building skills, with confidence engaging at senior leadership level.
- Highly organised with strong prioritisation and account management capabilities.
- Comfortable working autonomously and taking ownership of customer outcomes.
- Experience using HubSpot CRM would be advantageous.
- Competitive annual leave entitlement, including your birthday off.
- Pension scheme available from day one.
- Critical Illness and Death in Service cover.
- Electric Vehicle Salary Sacrifice Scheme.
- Employee Assistance Programme.
- Ongoing professional development and Microsoft certification training.
- Modern, digitally focused working environment with access to the latest Microsoft technologies.
- Supportive company culture with a strong focus on wellbeing and employee development.
Key Account Manager in Derby employer: Anderson Scott Solutions Ltd
Join a dynamic and innovative technology business that prioritises employee wellbeing and professional growth. As a Key Account Manager, you'll enjoy a competitive salary and benefits package, including generous annual leave, a pension scheme from day one, and ongoing training opportunities in a modern, digitally-focused environment. With a supportive culture that values your contributions, this role offers the chance to build meaningful relationships with clients while driving their success and your own career forward.
Contact Details:
Anderson Scott Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Derby
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, highlight your experience with ERP and SaaS. Share specific examples of how you've driven account growth and customer satisfaction in previous roles. This will help you stand out as the ideal candidate.
✨Tip Number 3
Prepare for those interviews! Research the company and its clients, and think about how you can add value to their business. Be ready to discuss your strategic mindset and how you’ve successfully managed complex customer relationships in the past.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you that Key Account Manager position!
We think you need these skills to ace Key Account Manager in Derby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in ERP, SaaS, or subscription-based software environments, and showcase how you've driven account growth and customer retention in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this position. Mention specific achievements that demonstrate your ability to build strong relationships and drive long-term client success.
Showcase Your Communication Skills:Since this role involves engaging with senior leadership, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional while still showing your personality!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Anderson Scott Solutions Ltd
✨Know Your Accounts
Before the interview, dive deep into the company’s key accounts and their specific needs. Understand their business objectives and how the technology business can help them achieve those goals. This will show your potential employer that you’re proactive and genuinely interested in their clients.
✨Showcase Your Relationship Skills
Be ready to discuss examples of how you've built and maintained strong relationships with clients in the past. Use specific instances where you’ve successfully managed complex customer relationships, highlighting your communication skills and ability to engage with senior leadership.
✨Demonstrate Strategic Thinking
Prepare to talk about your approach to account growth and retention. Share strategies you’ve implemented in previous roles to identify upselling or cross-selling opportunities, and how you’ve developed long-term plans that align with customer objectives.
✨Familiarise Yourself with Tools
If you have experience with Microsoft Dynamics 365 Business Central or HubSpot CRM, be sure to mention it. If not, take some time to learn the basics of these tools. Showing that you’re tech-savvy and adaptable will give you an edge in a technology-focused role.
