Customer Service Manager / Account Manager

Customer Service Manager / Account Manager

Full-Time 28350 - 34650 Β£ / year (est.) No working from home possible
Anderson Scott Solutions Ltd

At a Glance

  • Tasks: Deliver exceptional customer service and support the team in a fast-paced environment.
  • Company: Reputable manufacturing business with a focus on quality and customer satisfaction.
  • Benefits: 25 days holiday, generous pension, company bonus, and 75% employee discount.
  • Other info: Office-based role with early finishes on Fridays and great career growth potential.
  • Why this job: Join a dynamic team and make a real difference in customer experiences.
  • Qualifications: Experience in customer service, proactive approach, and strong time-management skills.

The predicted salary is between 28350 - 34650 Β£ per year.

My client is a highly reputable and established manufacturing business who supply all across the UK, Europe and the US. They have a team of experts who provide exquisite service to ensure their customer receives the exact product they desire with the tiniest detail within their specification. This needs to be matched by the quality of service provided by the Customer Experience Team.

The suitable candidate will have experience in a customer-service role, using initiative and a proactive approach to deliver excellence in customer service to ensure customer satisfaction.

  • Consistently provide exemplary service
  • Provide ad hoc support to the team and wider business
  • Customer Service experience in a fast-paced environment
  • Organised and effective time-management
  • Team player who can be resourceful and a creative problem solver
  • Experience using SAP is desirable

Hours of work - Monday to Friday (39 hours pw) with early finish on Friday (office based work)

Holidays - 25 days plus bank holidays

Generous Pension offering

Company bonus

Employee Discount - 75% on product range

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Customer Service Manager / Account Manager employer: Anderson Scott Solutions Ltd

Anderson Scott Solutions Ltd is an excellent employer, offering a supportive work environment that fosters professional growth and development. As a Part-Time Financial Controller in Wolverhampton, you will enjoy a competitive salary while playing a crucial role in a dynamic technology company, where your expertise in management accounting will be valued and impactful.

Anderson Scott Solutions Ltd

Contact Details:

Anderson Scott Solutions Ltd Recruitment Team

We think you need these skills to ace Customer Service Manager / Account Manager

Customer Service Experience
Proactive Approach
Attention to Detail
Time Management
Team Player
Creative Problem Solving
Experience using SAP