Business Systems & Automation Specialist

Business Systems & Automation Specialist

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Salary: £50 - £55,000

Location: Office based 4 / WFH 1 day

Job Type: Permanent

We are working with an established business that is looking to recruit a Business Systems & Automation Specialist to improve the way it uses technology, data, automation and AI to support its day-to-day operations.

This is a hands-on role for someone who enjoys understanding how businesses work, identifying inefficiencies and developing practical solutions that make processes simpler, faster and more effective.

Working closely with finance, operational teams and external technology partners, you will help improve reporting, streamline workflows, automate repetitive tasks and explore opportunities to introduce AI-enabled tools into everyday business activities.

The successful candidate will combine strong technical skills with a practical, problem-solving mindset and the ability to work with non-technical colleagues to turn business requirements into effective solutions.

This is an opportunity to make a tangible difference, taking ownership of improvements from initial investigation through to testing, implementation and ongoing support.

Key Responsibilities

• Analyse business processes across finance, supply chain, payroll and support functions to identify opportunities for improvement.
• Develop, implement and maintain workflow automations, approvals, alerts, task routing and exception-handling processes.
• Create and enhance reporting and business insight using Microsoft Excel, Power Query, Power BI and other appropriate reporting tools.
• Support the design and development of Power Pages to improve data publication, client communications and business workflows.
• Investigate and test practical AI use cases using tools such as Microsoft Copilot, ChatGPT, Claude and other relevant platforms.
• Identify opportunities to reduce manual work, improve efficiency and enhance the quality and availability of business information.
• Work with stakeholders to understand operational challenges and translate requirements into practical technical solutions.
• Support the introduction of new systems, tools and workflows, ensuring appropriate testing and implementation.
• Promote the safe and effective adoption of automation and AI, taking account of data security, access controls and operational risks.
• Produce clear process documentation, user guides and supporting materials to ensure solutions are understood, maintained and used consistently. xgikmsk
• Provide guidance and support to colleagues adopting new processes and technology.
• Work collaboratively with internal teams and external technology partners to deliver improvemen...