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- Tasks: Manage customer inquiries and assist with order dispatch in a dynamic environment.
- Company: Join a leading sustainable brand that values collaboration and individuality.
- Benefits: Competitive salary, increased annual leave, and employee discounts.
- Other info: Enjoy company social events and a supportive work culture.
- Why this job: Be part of a success story with career progression and full training support.
- Qualifications: Strong communication skills and basic computer knowledge required.
The predicted salary is between 24000 - 25000 £ per year.
Rare and exciting opportunity to join our client based in Stroud who believe in a collaborative culture and a rewarding work environment, where people can be themselves and feel supported to reach their full potential! Our client is a leading sustainable premium well-known brand, and they are expanding their team and seeking versatile individuals who are keen to excel and be a part of the success story. Career progression with support and full training provided.
Responsibilities:
- Handle incoming emails, webchats and calls, providing accurate information and resolving queries efficiently
- Assist in dispatching customer orders using couriers and ecommerce platforms
- Manage online chat function and handle customer inquiries via email and telephone
- Learn and maintain in-depth knowledge of the product offering
- Advise customers on product options
- Provide excellent customer service and ensure high levels of satisfaction
- Assist in other areas of the business during off-peak periods
Candidate Attributes:
- Strong communication and interpersonal skills
- Basic computer skills for order processing
- Ability to multitask, prioritize, and manage time effectively
Hours: Monday - Friday - 37.5
Salary: £24k - £25k + Increased annual leave with length of service
Benefits:
- Learning and development opportunities
- Company social events
- Nest Pension contributions
- Free on-site parking
- Employee product discount
- Career progression with support and training
Team Administrator Excellent Opportunity! in Gloucester employer: Anderson Recruitment
Contact Detail:
Anderson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator Excellent Opportunity! in Gloucester
✨Tip Number 1
Get to know the company culture! Research their values and mission, and think about how you can fit into their collaborative environment. This will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! Since the role involves handling customer inquiries, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show your enthusiasm for learning! The job offers training and development opportunities, so express your eagerness to grow and adapt. Share examples of how you've embraced learning in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Team Administrator Excellent Opportunity! in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your communication skills and any experience in customer service, as these are key for the Team Administrator role.
Craft a Personal Cover Letter: Use your cover letter to show us your personality! Share why you’re excited about this opportunity and how you can contribute to our collaborative culture. A personal touch goes a long way!
Showcase Your Multitasking Skills: In your application, give examples of how you've successfully managed multiple tasks at once. This is crucial for the role, so let us know how you prioritise and stay organised!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Anderson Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values and culture. Since they pride themselves on a collaborative environment, think about how your own experiences align with that. Be ready to share examples of how you’ve thrived in team settings.
✨Show Off Your Communication Skills
As a Team Administrator, strong communication is key. During the interview, practice clear and concise responses. You might even want to prepare a few questions to ask them about their communication style and how they support their team members.
✨Demonstrate Your Multitasking Ability
Given the role involves handling multiple tasks like emails, calls, and online chats, be prepared to discuss how you manage your time effectively. Share specific examples from past roles where you successfully juggled various responsibilities without compromising on quality.
✨Emphasise Your Customer Service Experience
Customer satisfaction is crucial for this position. Think of instances where you went above and beyond for a customer. Highlighting your commitment to excellent service will resonate well with the interviewers, especially since they value high levels of customer satisfaction.