At a Glance
- Tasks: Minimise risk exposure and manage customer accounts in a supportive team environment.
- Company: Join a warm, close-knit team in a spacious office in Mitcheldean.
- Benefits: Competitive salary, pension, 22 days holiday, health insurance, and fun team events.
- Why this job: Make a real impact by helping customers while developing your skills in a dynamic role.
- Qualifications: Strong work ethic, attention to detail, and excellent communication skills required.
The predicted salary is between 26500 - 26500 £ per year.
An exciting opportunity to join a warm, close-knit team that genuinely enjoys working together. Our client, who has a niche client base, is currently recruiting for an ambitious individual to join their team on a full-time, permanent basis from their spacious offices in Mitcheldean. The main purpose of this role will be to minimise the company's risk exposure. You will be aware of, identify and mitigate fraud as well as being the first point of contact for customers.
To be considered for this role you must be well organised, influential with your peers and have a great eye for detail, showing determination and willingness to get stuck in. There is always the option for progression with various routes to go down, should you wish to.
Responsibilities:- Set up and maintain customer and client accounts, completing credit checks and due diligence.
- Ensure customer records, account information and credit limits are accurate and up to date.
- Respond to customer enquiries and manage the shared inbox and incoming documentation.
- Investigate account queries and disputes, working with customers to recover outstanding debts.
- Negotiate payment plans and support debt recovery through to legal action where required.
- Prepare court claims, liquidation paperwork and other documentation in line with company procedures.
- Minimise financial risk while ensuring customers are kept informed throughout the recovery process.
- Strong work ethic, with the ability to work to deadlines.
- Organisational skills with good attention to detail.
- Confident with the use of Microsoft Office applications.
- Exceptional telephone manner.
- Excellent communication skills.
- Ability to deliver excellent standards of customer service.
Hours: Monday to Friday, 9am - 5pm
Salary: £26,500 per annum + company benefits including Company Pension, 22 days holiday plus Bank Holidays (rising with length of service), an additional paid day off for your birthday, optional health insurance and health cash plan, free on-site parking, team incentives and Christmas & summer parties.
Legal & Risk Administrator in Gloucester employer: Anderson Recruitment
As a leading provider of wastewater solutions, our company offers a dynamic work environment where innovation and teamwork thrive. Employees benefit from comprehensive training programs, opportunities for career advancement, and a strong commitment to sustainability, all while working in a supportive culture that values each team member's contributions. Located in a vibrant area, we provide essential services that make a real difference in the community, making this an ideal place for those seeking meaningful and rewarding employment.
