Exciting opportunity to join our well established and successful client within the engineering/manufacturing industry based in Gloucester. The company have ambitious future plans for growth and can offer a nice working environment, air-conditioned offices as well as support towards future qualifications and career progression.
The Technical Sales Assistant is the initial technical resource for the sales desk; they are responsible for identifying and providing reliable solutions for all technical enquiries and project/application issues to ensure complete customer satisfaction through all stages of the sales process.
Operating as a bridge between customers and the supply partners engineering teams, demonstrating a comprehensive understanding of company products. The focus of the role is the preparation of accurate product/project quotations whilst communicating effectively with customers and internal departments.
Responsibilities:
- Production of quotations for customers in a clear, detailed, and accurate manner.
- Providing and assisting colleagues on technical and engineering issues.
- Negotiating and achieving deadlines for the submission of quotations.
- Maintain expert level of product knowledge and applications.
- Building relationships with customers and potential customers to understand their requirements.
- Helping with bids for new contracts/projects by interpreting customer performance requirements, gathering proposals, specifications and related documents and liaise with stakeholders to convert.
- Maintain accurate records of quotes, projects, contacts and correspondence in company Microsoft Dynamics CRM software.
- Communicating (follow ups) with customers to gain feedback on quotations.
To apply for this role, you will need some relevant transferable skills whether this be a technical background or an engineering (or aligned scientific) qualifications/experience or previous sales/order processing/estimating experience with the desire to succeed.
Hours - Monday Friday - 8.30am 5pm 4pm finish on a Friday
Salary Very competitive and negotiable depending on experience + 25 days holiday + bank Holidays
AMRT1_UKTJ
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Technical Sales Assistant Engineering in Gloucester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Anderson Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Anderson Recruitment!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Anderson Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Anderson Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Anderson Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Anderson Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
