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- Tasks: Support property management and ensure excellent communication between landlords, tenants, and contractors.
- Company: Fun, family-run property management firm in Gloucestershire with a vibrant culture.
- Benefits: Competitive salary, free parking, career progression, and ongoing training.
- Why this job: Join a supportive team and make a real impact in property management.
- Qualifications: Customer-focused, strong communication skills, and a full UK driving licence required.
- Other info: Flexible working environment with varied daily tasks and growth opportunities.
The predicted salary is between 20800 - 36400 £ per year.
With many years of experience within Lettings, property management and residential sales, our fun and vibrant family-run client, who specialise in the Gloucestershire Property Market, are now looking for an ambitious and driven individual to enhance their team as Assistant Property Manager. This will be on a full-time permanent basis within their bright and spacious office in Gloucester. Our client pride themselves in offering a full range of professional property services and providing the best possible customer service to always meet the needs of both client and customer.
The role of Assistant Property Manager supports the Lettings team in delivering efficient, compliant and high-quality management of residential rental properties. You will be responsible for assisting with day-to-day property management duties, whilst maintaining excellent communication between landlords, tenants and contractors. This is a varied role where no two days will be the same! You must be a customer-focused individual with the ability to work alongside the small and close-knit team to support the needs of the company as a whole. They are a supportive company with a flexible approach; therefore, full training will be provided and your work will always be valued. You will also be given the opportunity to grow alongside the company as well as being offered support with industry-specific qualifications. Please note applicants will ideally need to be aged 21+ (for motor insurance purposes) with a full UK driving licence.
Responsibilities:
- Support the management of a residential property portfolio by coordinating maintenance and repairs, liaising with contractors, monitoring works, updating property systems, and assisting with property inspections.
- Act as a key point of contact for tenants and landlords, handling maintenance enquiries, tenancy renewals and amendments, check-ins and check-outs, deposit returns, and providing updates on property matters.
- Assist in ensuring properties meet all current legislation and regulatory requirements (including safety certificates, deposit protection, and Right to Rent checks), maintaining accurate compliance records.
- Prepare and issue documentation and notices, manage tenancy processes, maintain filing systems, support arrears and utility updates, and provide general office administration.
Candidate Attributes:
- Full UK driving licence is essential
- Ability to provide exceptional customer service with strong communication skills at all levels
- IT literate
- Resilient, with a positive and motivated attitude
- Teamwork and the ability to help others when required
Hours: Monday to Friday, 9am-6pm + one in four Saturdays, 9am-4pm with a whole day off in the week in lieu
Salary: £26k per annum + free parking, continued career progression and salary reviews
Assistant Property Manager in Cheltenham employer: Anderson Recruitment
Contact Detail:
Anderson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Property Manager in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property management sector. You never know who might have a lead on that perfect Assistant Property Manager role!
✨Tip Number 2
Get social! Follow companies you’re interested in on LinkedIn and engage with their posts. This can help you get noticed and show your enthusiasm for the industry.
✨Tip Number 3
Prepare for interviews by practising common questions related to property management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing passionate candidates like you!
We think you need these skills to ace Assistant Property Manager in Cheltenham
Some tips for your application 🫡
Show Your Passion for Property Management: When writing your application, let us see your enthusiasm for property management shine through! Share any relevant experiences or interests that connect you to the role of Assistant Property Manager. We love candidates who are genuinely excited about the industry!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight your customer service skills and any experience in property management or lettings. We want to see how you can contribute to our vibrant team, so make it personal!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Anderson Recruitment
✨Know Your Stuff
Before the interview, make sure you research the company and its role in the Gloucestershire property market. Familiarise yourself with their services and values, as well as current legislation related to property management. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, prepare examples from your past experiences where you've gone above and beyond for clients. Think of specific situations that highlight your communication skills and ability to handle enquiries effectively.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle various situations, such as dealing with a difficult tenant or coordinating repairs. Practise your responses to these scenario-based questions, focusing on your problem-solving skills and teamwork abilities, as they are crucial for this role.
✨Dress the Part and Be Yourself
While it’s important to look professional, don’t forget to let your personality shine through. Dress smartly but comfortably, and be yourself during the interview. A friendly and approachable attitude will resonate well with the close-knit team you're hoping to join.