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- Tasks: Manage key client accounts and ensure top-notch service while meeting deadlines.
- Company: Well-known logistics company based in Stroud with a strong reputation.
- Benefits: 25 days holiday, hybrid working, pension contributions, and a discretionary bonus.
- Why this job: Join a dynamic team and build lasting relationships with clients in a growing industry.
- Qualifications: Office experience, excellent customer service skills, and attention to detail.
- Other info: Enjoy a varied role with opportunities for professional growth and collaboration.
The predicted salary is between 30000 - 42000 £ per year.
Our fantastic client based in Stroud, who is one of the most well-known companies in their industry, is currently recruiting a Key Account Coordinator to join their team, on a full-time, permanent basis. In this role, you’ll take ownership of managing multiple key client accounts, ensuring a high level of service while meeting expectations and deadlines. You’ll be confident building and maintaining strong relationships, comfortable communicating with a range of stakeholders, and able to balance this with a detail-focused, analytical approach when working with data and processes. This position could suit someone with logistics experience, or a professional looking to transition from a sales role, or an organised office-based candidate seeking a busy, varied role in a new industry.
Key Duties
- Act as a first point of contact for new enquiries, gathering information and sharing relevant details with the appropriate teams.
- Prepare and maintain a range of documentation, including proposals, operating agreements and contracts.
- Support cost and pricing activities for existing customers, including compiling data and assisting with analysis.
- Produce reports and insights to help understand customer performance and profitability.
- Maintain accurate and up-to-date customer records within the CRM system.
- Support account management activities, including customer communications and ongoing account requirements.
- Build and maintain strong client relationships, with a focus on service improvement and long-term partnerships.
- Assist with the onboarding and handover of new customers to ensure a smooth transition.
- Participate in regular customer meetings, including monthly and quarterly reviews.
- Coordinate and distribute key reports across the wider business.
- Help manage internal processes and liaise with other departments to ensure effective collaboration.
- Provide general administrative and operational support to senior stakeholders and the wider team.
Key Attributes
- Previous office experience
- Excellent customer service skills
- Attention to detail skills
Hours: Monday – Friday 8:30am – 5pm (1 day per week work from home if desired)
Salary: Confidential (able to disclose immediately upon application) + benefits including;
- 25 days holiday plus bank holidays
- Set pension contribution, rising over time
- Discretionary annual bonus
- Cycle to scheme
- Hybrid working (1 day per week from home)
- Free parking
Key Account Coordinator – Logistics in Stroud employer: Anderson Recruitment Ltd
Contact Detail:
Anderson Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Coordinator – Logistics in Stroud
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and industry trends. This will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give us insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to account management and logistics. We should also think of examples from our past experiences that highlight our skills in customer service and data analysis.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’d be a perfect fit!
We think you need these skills to ace Key Account Coordinator – Logistics in Stroud
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Coordinator role. Highlight your experience in logistics or customer service, and show us how your skills match what we're looking for!
Show Off Your Communication Skills: Since this role involves building strong relationships with clients, let your written communication shine! Use clear, concise language and demonstrate your ability to engage with different stakeholders.
Be Detail-Oriented: We love candidates who pay attention to detail! When filling out your application, double-check for any typos or errors. This shows us you’re serious about the role and can handle the analytical side of things.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Anderson Recruitment Ltd
✨Know Your Client Accounts
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can manage and improve these relationships effectively.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis and reporting. Bring examples of how you've used data to drive decisions or improve processes in previous roles, as this is crucial for the Key Account Coordinator position.
✨Practice Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might encounter, such as handling client enquiries or presenting reports.
✨Highlight Your Organisational Abilities
The job requires juggling multiple tasks and maintaining accurate records. Prepare to share specific examples of how you’ve successfully managed competing priorities in a busy environment, showcasing your attention to detail and organisational skills.
