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- Tasks: Manage customer orders and enquiries, ensuring satisfaction throughout the sales process.
- Company: Join a family-run engineering business in Cheltenham known for excellent service.
- Benefits: Enjoy a competitive salary, team bonuses, and 25 days holiday plus bank holidays.
- Why this job: Be part of a supportive culture that values both customers and staff.
- Qualifications: Previous experience is a plus; strong organisational and communication skills are essential.
- Other info: Work hours are Monday to Thursday 8.30am to 4.30pm, and Friday 8.30am to 2pm.
The predicted salary is between 24000 - 36000 £ per year.
Permanent opportunity to join a well-established family run business within the engineering industry based in Cheltenham. This is an excellent opportunity to join a company who pride themselves on delivering excellent service to their customers and staff too! The Internal Sales Administrator will be responsible for dealing with all incoming customer orders and enquiries ensuring they are dealt with within the agreed timescales, whilst providing complete customer satisfaction through all stages of the sales process. Responsibilities: -Processing customer orders -Liaise with management regarding costs and availability of bespoke products -Raise quotations -Ensure communication on timescales are recorded in the system for visibility -Monitor and follow up open quotations -Deal with queries and issues in a timely manner to minimise potential impact on the business -Keep up to date with deliveries daily and follow up to prevent orders being overdue -Identify upselling opportunities with existing customer base Candidate Attributes: -Previous experience highly advantageous -Excellent organisational skills, with a strong attention to detail -Strong communication skills, both written and verbal -Self-motivated and adaptable -Good communication skills and telephone manner Hours – Monday – Thursday 8.30am – 4.30pm – Friday 08.30am – 2pm Salary – Up to £30,000 depending on experience + team bonus opportunity + 25 days holiday (plus bank holidays)
Internal Sales Administrator employer: Anderson Recruitment Ltd
Contact Detail:
Anderson Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Administrator
✨Tip Number 1
Familiarise yourself with the engineering industry and the specific products offered by the company. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role requires a strong telephone manner, consider role-playing scenarios with a friend to build confidence and improve your ability to handle customer queries effectively.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. Being able to discuss specific instances where you maintained attention to detail will set you apart from other candidates.
✨Tip Number 4
Research the company's values and culture. Understanding what they pride themselves on can help you align your answers during the interview, showing that you're not just a fit for the role but also for the team.
We think you need these skills to ace Internal Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration or customer service. Emphasise your organisational skills and attention to detail, as these are key attributes for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your previous experience aligns with the responsibilities listed in the job description.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively, both in writing and verbally.
Showcase Problem-Solving Abilities: Include instances where you've successfully dealt with customer queries or issues in a timely manner. This will illustrate your capability to minimise potential impacts on the business.
How to prepare for a job interview at Anderson Recruitment Ltd
✨Showcase Your Organisational Skills
As an Internal Sales Administrator, you'll need to demonstrate excellent organisational skills. Prepare examples from your previous experience where you successfully managed multiple tasks or projects simultaneously, highlighting your attention to detail.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly, both verbally and in writing. Be ready to discuss how you've effectively communicated with customers or colleagues in the past.
✨Demonstrate Customer Focus
This position requires a strong commitment to customer satisfaction. Think of specific instances where you went above and beyond to meet a customer's needs or resolve an issue, and be prepared to share these stories during the interview.
✨Prepare for Questions on Upselling
Since identifying upselling opportunities is part of the job, be ready to discuss your approach to sales. Consider how you would handle a situation where you could offer additional products or services to an existing customer, and be prepared to share your strategies.
