At a Glance
- Tasks: Handle customer enquiries and support the sales team with quotes and administration.
- Company: Established company with a fun, friendly team and over 25 years in the industry.
- Benefits: Up to £25,500 salary, yearly bonus, relaxed atmosphere, free parking, and counselling services.
- Other info: Full training provided, with a focus on teamwork and communication.
- Why this job: Join a supportive team and gain valuable experience in a dynamic environment.
- Qualifications: No specific experience needed; retail or hospitality backgrounds welcome.
The predicted salary is between 28500 - 28500 £ per year.
Our client based in Quedgeley, Gloucester has a brand-new permanent opportunity to join their existing fun and super friendly team. The company has been established for over 25 years, they are the UK's largest stockist in their sector for standard products but also specialise in the fabrication of bespoke products to suit their customers' needs and requirements.
The role of the Quotations Administrator is to deal with incoming customer enquiries by telephone and email, assisting the sales office manager and sales team with daily sales administration activities.
Responsibilities:- Dealing with telephone enquiries from customers and suppliers.
- Raising quotes on email and via system.
- Supporting the sales team with general operations to help reach the team's objectives.
- Communicating internally important feedback from customers.
- Following up of quotes.
- General office administration.
Whilst office experience is beneficial it is not essential as full training will be provided. If you come from a retail/hospitality type background, please feel free to apply.
Hours: Monday - Thursday 8.30am - 5pm & Friday 8.30am - 4.30pm (37 hours)
Salary: Up to £25,500 + yearly bonus + relaxed working atmosphere + free parking + death in service benefit + access to counselling services.
Quotations Administrator in Gloucester employer: Anderson Recruitment Ltd
Join a vibrant and supportive team in Quedgeley, Gloucester, where your contributions as a Quotations Administrator will be valued in a company that has thrived for over 25 years. With a relaxed working atmosphere, competitive salary, and opportunities for personal growth, this role offers a unique chance to develop your skills while enjoying benefits like free parking and access to counselling services. Whether you're coming from an office or retail background, you'll find a welcoming environment that prioritises employee well-being and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Quotations Administrator in Gloucester
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Anderson Recruitment Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Anderson Recruitment Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Quotations Administrator in Gloucester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Anderson Recruitment Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Anderson Recruitment Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Anderson Recruitment Ltd!
How to prepare for a job interview at Anderson Recruitment Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
