At a Glance
- Tasks: Join our team to manage the despatch desk and ensure smooth operations.
- Company: We're a national manufacturing and distributing client based in Sharpness, Berkeley.
- Benefits: Enjoy £11.50/hour, overtime pay, 25 days holiday, life assurance, and lifestyle discounts.
- Why this job: Gain valuable experience in logistics while working in a supportive environment with great team dynamics.
- Qualifications: Looking for organized individuals with exceptional customer service skills and attention to detail.
- Other info: Access to a vehicle is required to reach the company site.
Despatch Desk Operator Our national manufacturing and distributing client based in Sharpness, Berkeley is seeking a Despatch Desk Administrator to join their team on an ongoing permanent basis. The likely duration would be up to 6 months; however this could be extended depending on the business needs To access the company site, you will need to have access to a vehicle. Responsibilities: – Assist the Transport co-ordinator to ensure the efficient running of the despatch desk – To accurately produce site paperwork, consignment notes and picklists – To accurately ensure the weighbridge is operated in accordance with company procedures – Ensure goods are received and despatched accurately according to company procedures – Ensure accurately information is produced – Explaining health and safety site rules are clearly explained to haulage contractors – Communicating on the phone in a polite and courteous manner – Ad hoc admin tasks as and when required Candidate Attributes: – Exceptional customer service – Punctual – Organised, able to manage workload effectively – Exceptional attention to detail, with a high level of accuracy – Establish strong working relationships throughout the business – Willing to support others Hours: Monday – Friday – 7am – 5pm with 1 hour break Salary: £11.50 per hour, potential for over time at a rate of time and a half + 25 days holiday per annum plus bank holidays (pro rata) + Life Assurance + Lifestyle Benefits and Discounts
Despatch Desk Operator employer: Anderson Recruitment Ltd
Contact Detail:
Anderson Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Desk Operator
✨Tip Number 1
Familiarize yourself with the specific procedures and paperwork involved in a despatch desk role. Understanding consignment notes, picklists, and weighbridge operations will give you an edge during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations with the hiring team. Since exceptional customer service is a key attribute for this role, be ready to share examples of how you've successfully managed customer interactions in the past.
✨Tip Number 3
Demonstrate your organizational skills by discussing how you manage your workload effectively. Prepare to talk about any tools or methods you use to stay organized, especially in a fast-paced environment.
✨Tip Number 4
Show your willingness to support others by sharing experiences where you collaborated with colleagues or assisted in team tasks. This will resonate well with the company's emphasis on teamwork and strong working relationships.
We think you need these skills to ace Despatch Desk Operator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Despatch Desk Operator position. Understand the key responsibilities and candidate attributes required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in logistics, customer service, or administrative roles. Be specific about your achievements and how they relate to the responsibilities listed in the job description.
Showcase Attention to Detail: Since the role requires exceptional attention to detail, provide examples in your application that demonstrate your accuracy in previous tasks. This could include managing paperwork, operating equipment, or ensuring compliance with procedures.
Communicate Effectively: Given the importance of communication in this role, ensure your application is well-written and free of errors. Use a polite and professional tone, and consider mentioning any experience you have in communicating with clients or colleagues.
How to prepare for a job interview at Anderson Recruitment Ltd
✨Show Your Customer Service Skills
Since exceptional customer service is a key attribute for this role, be prepared to share examples of how you've provided great service in previous positions. Highlight your ability to communicate politely and courteously, especially over the phone.
✨Demonstrate Attention to Detail
This position requires a high level of accuracy in paperwork and operations. During the interview, discuss specific instances where your attention to detail made a difference in your work. This could include examples of how you ensured accuracy in documentation or processes.
✨Discuss Your Organizational Skills
Being organized and managing workload effectively is crucial for a Despatch Desk Operator. Prepare to talk about your methods for staying organized, such as using tools or techniques that help you prioritize tasks and meet deadlines.
✨Be Ready to Talk About Teamwork
Establishing strong working relationships is important in this role. Think of examples where you've successfully collaborated with others, supported teammates, or contributed to a positive team environment. This will show your willingness to support others and work well within a team.