Clinical Medical Reception Administrator

Our client based in Cheltenham, Gloucestershire work with leading clinical equipment and are a fully qualified and experienced team of medical Specialists! They currently have a wonderful new permanent opportunity for a receptionist to join the friendly and close-knit team within a supportive environment that values initiative and care. This is a rewarding role where your contribution will be key to daily operations. If you are personable, detail-oriented, and enjoy variety, this position could be perfect for you, it also offers the chance to make a real impact. Responsibilities: – Appointment Scheduling – Manage the clinical diaries for medical Specialists – Client Support – Oversee the full client journey, from initial booking to aftercare – Communication Handling – Answer and direct phone calls professionally and efficiently – Perform accurate data entry and maintain up-to-date records – Administrative Tasks – Prepare clinic files, scan and file documents, manage patient notes – Payment Processing – Handle transactions and ensure accurate billing – Stock and Repairs – Order supplies and coordinate repair management Candidate Attributes: – Clear, professional, and confident in both verbal and written interactions – Able to manage multiple tasks with attention to detail – Comfortable working independently and as part of a team in a busy environment – Customer-Focused Mindset – Willing to go the extra mile to assist and support clients Hours – Monday – Friday – 35 hours per week Salary – Negotiable depending on experience