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- Tasks: Welcome customers, handle sales calls, and manage daily operations.
- Company: Expanding company with locations across the UK, based in Cheltenham.
- Benefits: Competitive salary, 28 days holiday, private medical insurance, and pension scheme.
- Other info: Flexible working hours with the option to work from home on Sundays.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in customer service, excellent phone skills, and IT literacy.
The predicted salary is between 28000 - 30000 £ per year.
Our client based in Cheltenham has an exciting new opportunity for a Customer Sales Administrator to join their successful and expanding company, with locations all over the UK, on a permanent basis. This role will involve greeting customers, handling sales calls, and managing day-to-day operations. You’ll also support the wider business by converting enquiries into bookings over the phone and by email for the other 16 locations. Full training and ongoing development will be provided. They are looking for someone who can communicate professionally, use CRM systems effectively, and take pride in making the site a success.
Responsibilities
- Acting as the welcoming face and voice of store as well as supporting the wider business
- Responding to customer enquiries in person, over the phone, and via email
- Guiding customers through the full sales process, from enquiry to reservation to completed order
- Converting leads into bookings and promoting add-on services
- Managing bookings, payments, and customer records through the CRM system
- Keeping the site secure, clean, and well-presented at all times
- Ensuring compliance with health and safety plus site security procedures
Candidate Attributes
- Experience in a customer-facing sales or service role
- Excellent phone etiquette and the confidence to sell in person and over the phone
- IT literacy, especially in using CRM systems
- A proactive self-starter
- Strong organisational skills and attention to detail
- Full UK driving licence required
Salary – £28-30k depending on experience
28 days’ holiday (including bank holidays)
Private medical insurance
Company pension scheme
Free on-site parking
Hours
Every Saturday and Sunday, plus three days in the week (40 hours per week)
Flexibility on which midweek days you work
Sundays (only) can be worked from home
Customer Sales Administrator in Cheltenham employer: Anderson Recruitment Ltd
Contact Detail:
Anderson Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Administrator in Cheltenham
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show that you're genuinely interested and ready to contribute to their success.
✨Tip Number 2
Practice your phone etiquette! Since you'll be handling sales calls, it’s crucial to sound confident and professional. Try role-playing with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Show off your CRM skills! If you’ve used any CRM systems before, be ready to discuss how you managed customer records and bookings. If not, brush up on the basics so you can impress them with your tech-savviness.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Customer Sales Administrator in Cheltenham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a customer-facing role like this.
Tailor Your CV: Make sure to tailor your CV to highlight your experience in customer service and sales. Mention any relevant skills, especially your IT literacy and CRM system experience, as these are key for us at StudySmarter.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for strong organisational skills and attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Anderson Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Sales Administrator role. Familiarise yourself with the responsibilities like handling sales calls and managing bookings. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your phone etiquette and in-person communication. Prepare examples of how you've successfully handled customer enquiries in the past. This will highlight your ability to connect with customers and convert leads into bookings.
✨Get Comfortable with CRM Systems
As the job requires effective use of CRM systems, brush up on your IT skills. If you have experience with specific CRM software, be ready to discuss it. If not, consider doing a quick online tutorial to get familiar with common features and functionalities.
✨Demonstrate Your Organisational Skills
The role demands strong organisational skills and attention to detail. Think of instances where you've successfully managed multiple tasks or projects. Be prepared to share these examples during your interview to showcase your ability to keep everything running smoothly.