Service Projects Lead for CX & Continuous Improvement in East Kilbride
Service Projects Lead for CX & Continuous Improvement

Service Projects Lead for CX & Continuous Improvement in East Kilbride

East Kilbride Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead service projects and enhance customer experience through impactful improvements.
  • Company: Global specialist manufacturer with a focus on innovation and customer satisfaction.
  • Benefits: Competitive salary, career growth opportunities, and a chance to make a real difference.
  • Why this job: Take ownership of service strategy and drive meaningful change for customers.
  • Qualifications: Experience in service-focused roles and strong project delivery skills.
  • Other info: Dynamic role with significant influence over service improvements.

The predicted salary is between 36000 - 60000 Β£ per year.

A specialist manufacturer with global reach is seeking an experienced Service Project Manager in East Kilbride. This high-impact role offers ownership and influence over the service strategy while driving meaningful improvements for customers.

Key responsibilities include:

  • Leading service-led projects
  • Enhancing customer experience
  • Engaging stakeholders effectively

The ideal candidate will have proven experience in a service-focused environment and a strong understanding of project delivery. This position provides an excellent platform for delivering impactful change.

Service Projects Lead for CX & Continuous Improvement in East Kilbride employer: Anderson Knight

As a specialist manufacturer with a global presence, we pride ourselves on fostering a dynamic work culture that prioritises innovation and continuous improvement. Our East Kilbride location offers employees the chance to lead impactful service projects, enhancing customer experiences while benefiting from robust professional development opportunities and a supportive team environment. Join us to make a meaningful difference in our service strategy and grow your career in a role that truly values your contributions.
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Contact Detail:

Anderson Knight Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Service Projects Lead for CX & Continuous Improvement in East Kilbride

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its service strategy. Understand their projects and think about how your experience can drive improvements. This will show you're genuinely interested and ready to make an impact.

✨Tip Number 3

Practice your pitch! Be ready to explain how your background in service-focused environments aligns with their needs. Highlight specific examples of how you've led projects and engaged stakeholders effectively.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.

We think you need these skills to ace Service Projects Lead for CX & Continuous Improvement in East Kilbride

Service Project Management
Customer Experience Enhancement
Stakeholder Engagement
Project Delivery
Change Management
Leadership Skills
Strategic Thinking
Problem-Solving Skills

Some tips for your application 🫑

Showcase Your Experience: Make sure to highlight your previous experience in service-focused environments. We want to see how you've led projects and improved customer experiences, so don’t hold back on those details!

Tailor Your Application: Take a moment to customise your application for this role. Use the job description as a guide and align your skills and experiences with what we’re looking for. It shows us you’re genuinely interested!

Engage Stakeholders: Since engaging stakeholders is key in this role, share examples of how you've successfully communicated and collaborated with different teams in your past projects. We love to see teamwork in action!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Anderson Knight

✨Know Your Service Strategy

Before the interview, dive deep into the company's service strategy. Understand their current projects and how they enhance customer experience. This will help you articulate how your experience aligns with their goals.

✨Showcase Your Project Delivery Skills

Prepare specific examples of past projects you've led, focusing on your role in driving improvements. Be ready to discuss challenges you faced and how you overcame them, as this demonstrates your problem-solving abilities.

✨Engage Stakeholders Effectively

Think about how you've engaged stakeholders in previous roles. Prepare to share strategies you've used to communicate effectively and build relationships, as this is crucial for the Service Projects Lead position.

✨Demonstrate Your Impact

Be ready to discuss the tangible impacts of your work. Use metrics or feedback to illustrate how your contributions have led to meaningful change in customer experience or project outcomes.

Service Projects Lead for CX & Continuous Improvement in East Kilbride
Anderson Knight
Location: East Kilbride
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  • Service Projects Lead for CX & Continuous Improvement in East Kilbride

    East Kilbride
    Full-Time
    36000 - 60000 Β£ / year (est.)
  • A

    Anderson Knight

    50-100
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