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- Tasks: Lead impactful service projects and enhance customer experience from start to finish.
- Company: Specialist manufacturer in East Kilbride with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Make a real difference in customer satisfaction and service delivery.
- Qualifications: Proven experience in service operations and strong team influencing skills.
- Other info: Join a collaborative team and drive meaningful change in the industry.
The predicted salary is between 36000 - 60000 £ per year.
A specialist manufacturer in East Kilbride is seeking an experienced Service Project Manager to lead impactful service projects and enhance customer experience. You will drive service strategies, work closely with senior leaders, and ensure project delivery from initiation to implementation.
Ideal candidates will have proven experience in service operations and a strong ability to influence cross-functional teams, enhancing overall performance and customer satisfaction.
Senior Service Project Leader: CX & Change Delivery in East Kilbride employer: Anderson Knight
Contact Detail:
Anderson Knight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Project Leader: CX & Change Delivery in East Kilbride
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead on a Senior Service Project Leader role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its service strategies. Show them you understand their mission and how you can enhance customer experience. We want to see you shine!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in service operations can drive impactful projects. We believe in you, so make sure you convey your ability to influence cross-functional teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community landing great roles!
We think you need these skills to ace Senior Service Project Leader: CX & Change Delivery in East Kilbride
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service operations and project management. We want to see how you've led impactful projects before, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Service Project Leader role. Share specific examples of how you've influenced cross-functional teams and improved customer satisfaction.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your ability to drive service strategies and work with senior leaders. We’re looking for someone who can lead from the front, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Anderson Knight
✨Know Your Service Strategies
Make sure you understand the key service strategies relevant to the role. Research the company’s current projects and think about how your experience can enhance their customer experience. Be ready to discuss specific examples where you've successfully implemented similar strategies.
✨Showcase Your Leadership Skills
As a Senior Service Project Leader, you'll need to influence cross-functional teams. Prepare to share stories that highlight your leadership style and how you've motivated teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Customer Experience
Dive deep into what customer experience means for the company. Be prepared to discuss how you’ve improved customer satisfaction in previous roles. Think of metrics or feedback that demonstrate your impact on service operations.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions that show your interest in the company’s future projects and how they align with your skills. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
