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- Tasks: Lead and motivate the Order Processing team to achieve targets and improve processes.
- Company: Join a growing, industry-leading organisation in South Lanarkshire.
- Benefits: Competitive salary, 33 days leave, hybrid working, and career progression opportunities.
- Why this job: Make a real impact by leading a high-performing team in a dynamic environment.
- Qualifications: Experience in customer-facing roles with leadership skills and strong communication.
- Other info: Enjoy a supportive culture with flexible working hours and employee benefits.
The predicted salary is between 32000 - 35000 £ per year.
Anderson Knight is recruiting an Admin Team Leader to join our clients Internal Sales Administration Team, based in South Lanarkshire. This is an excellent opportunity to join a growing, industry-leading organisation where you will lead a key function within the sales operation, supporting both internal teams and customers while driving performance and process improvements.
Details
- Salary: £32,000-£35,000
- Hours: 40 hours per week, Monday to Friday. Flexible start and finish times with core hours of 08:30am-5:00pm.
- Hybrid working: 2 days working from home and 3 days in the office.
Main Duties and Responsibilities
- Lead, motivate, and support the Order Processing team to achieve daily targets and agreed service levels.
- Monitor team performance, providing coaching, feedback, and development support.
- Act as the first point of contact for escalated customer and order-related issues.
- Support management with reporting and continuous process improvement initiatives.
- Handle customer enquiries via telephone, ensuring a professional and positive customer experience.
- Ensure accurate and timely order processing using the Sage system.
- Liaise with internal departments and other depots to resolve order or customer queries efficiently.
- Work closely with Sales Representatives and the Technical Team to support customer requirements.
- Assist with onboarding and training new team members.
- Promote effective teamwork and communication within the Order Processing function.
Key Attributes and Skills
- Previous experience in a customer-facing role, ideally with team leadership or supervisory responsibilities.
- Confident and professional telephone manner.
- Strong collaborative skills and ability to work effectively as part of a team.
- Confident communicator, able to engage with stakeholders at all levels.
- High level of organisation, attention to detail, and accountability.
- Experience leading or supporting small teams in a fast-paced environment.
- Strong organisational skills with excellent attention to detail.
- A proactive, supportive leadership style with a strong customer focus.
Benefits
- Competitive salary.
- 33 days annual leave (including bank holidays).
- Life assurance (x3 salary).
- 4% employer pension contribution.
- Hybrid working.
- Access to discounted retailers and employee benefits portal.
- Employee Assistance Programme.
- Opportunities for career progression within a global organisation.
- Supportive and dynamic working culture.
If you are ready to take the next step in your career and lead a high-performing team, please forward your CV with confidence.
Admin Team Leader in Blantyre employer: Anderson Knight
Contact Detail:
Anderson Knight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Team Leader in Blantyre
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Admin Team Leader role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to team leadership and customer service. We recommend doing mock interviews with friends or family to boost your confidence and get feedback.
✨Tip Number 3
Showcase your leadership skills during interviews! Share specific examples of how you've motivated teams or improved processes in previous roles. This will help you stand out as a strong candidate for the Admin Team Leader position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Admin Team Leader in Blantyre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Admin Team Leader role. Highlight your leadership experience and customer-facing roles to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how you've led teams or improved processes in previous roles – we love a good story!
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your application demonstrates your strong communication skills. Use clear and professional language throughout your CV and cover letter.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Anderson Knight
✨Know Your Stuff
Before the interview, make sure you understand the role of an Admin Team Leader inside and out. Familiarise yourself with the key responsibilities like leading the Order Processing team and handling customer enquiries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in team leadership or supervisory roles. Think of specific examples where you've motivated a team or improved processes. This will demonstrate your proactive leadership style and how you can drive performance in the new role.
✨Practice Your Communication
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and professionally. You might want to do a mock interview with a friend, focusing on how you would handle escalated customer issues or liaise with internal departments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for order processing, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
