Practice Administrator – Architecture Firm

Overview

• £32,000 – £36,000 depending on experience
• Full time, 9:30am – 6:00pm | Monday to Friday on-site
• South West London

About the practice

A well-established small to medium-sized architecture firm based in South West London is looking for a Practice Administrator to join the team.

This role will be the first point of contact and the face of the office, including welcoming clients and handling initial enquiries in a friendly, professional manner. It is a varied role, supporting a team of architects. You will play an important part in the day-to-day responsibilities of the team, working closely with colleagues to ensure efficiency across the office.

Main responsibilities

• Answer and monitor calls, forwarding them to the relevant person as required and take accurate messages

• Welcome guests, show them to the meeting room and offer refreshments on arrival

• Keep the reception desk tidy at all times

• Receive, sort and scan incoming post for the team

• Manage and forward emails that come into the general inbox

• Assist teams with administration duties, such as copying, filing, printing, and similar tasks

• Document control within the Document Management System

• Process expenses and team purchases, including courses and training

• Arrange and facilitate professional development programmes and events run by the company

• Order stationery and office supplies in line with budget

• Ensure meeting rooms are clean and ready for clients and visitors with tables clear, water refreshed, glasses clean, and similar preparations

• Arrange office maintenance as required

• Assist with information technology issues and liaise with external support providers

• Maintain and update the office website and social media platforms such as Twitter and LinkedIn

• Arrange and facilitate office socials

• Handle confidential matters with discretion

• Undertake any other duties as required for the smooth running of the office

Essential skills and experience

• Strong attention to detail and organisational skills

• Confident, with strong written and verbal communication skills

• Problem-solving ability

• Team-oriented, with a willingness to support colleagues

• Adaptable to different behaviours and working styles

• Ability to build and maintain good client relationships

• Discretion and professionalism at all times

• Proficient in Outlook including email and calendars, and Microsoft Office including Word and Excel

This position offers a competitive salary and great benefits within a supportive architectural practice.