At a Glance
- Tasks: Be the friendly face of our architecture firm, welcoming clients and supporting our team.
- Company: Join a well-established architecture firm in vibrant South West London.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real impact by ensuring smooth office operations and client interactions.
- Qualifications: Strong communication skills, attention to detail, and a team-oriented mindset are essential.
- Other info: Dynamic role with opportunities for growth and involvement in exciting projects.
The predicted salary is between 28000 - 36000 Β£ per year.
Β£32,000 - Β£36,000 depending on experience
Full time, 9:30am - 6:00pm | Monday to Friday on-site
South West London
About the practice
A well-established small to medium-sized architecture firm based in South West London is looking for a Practice Administrator to join the team. This role will be the first point of contact and the face of the office, including welcoming clients and handling initial enquiries in a friendly, professional manner. It is a varied role, supporting a team of architects. You will play an important part in the day-to-day responsibilities of the team, working closely with colleagues to ensure efficiency across the office.
Main responsibilities
- Answer and monitor calls, forwarding them to the relevant person as required and take accurate messages
- Welcome guests, show them to the meeting room and offer refreshments on arrival
- Keep the reception desk tidy at all times
- Receive, sort and scan incoming post for the team
- Manage and forward emails that come into the general inbox
- Assist teams with administration duties, such as copying, filing, printing, and similar tasks
- Document control within the Document Management System
- Process expenses and team purchases, including courses and training
- Arrange and facilitate professional development programmes and events run by the company
- Order stationery and office supplies in line with budget
- Ensure meeting rooms are clean and ready for clients and visitors with tables clear, water refreshed, glasses clean, and similar preparations
- Arrange office maintenance as required
- Assist with information technology issues and liaise with external support providers
- Maintain and update the office website and social media platforms such as Twitter and LinkedIn
- Arrange and facilitate office socials
- Handle confidential matters with discretion
- Undertake any other duties as required for the smooth running of the office
Essential skills and experience
- Strong attention to detail and organisational skills
- Confident, with strong written and verbal communication skills
- Problem-solving ability
- Team-oriented, with a willingness to support colleagues
- Adaptable to different behaviours and working styles
- Ability to build and maintain good client relationships
- Discretion and professionalism at all times
- Proficient in Outlook including email and calendars, and Microsoft Office including Word and Excel
This position offers a competitive salary and great benefits within a supportive architectural practice.
Practice Administrator - Architecture Firm employer: Anderson Hoare Limited
Contact Detail:
Anderson Hoare Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Practice Administrator - Architecture Firm
β¨Tip Number 1
Get to know the firm before your interview! Research their projects and values so you can show genuine interest. This will help us see that you're not just another candidate, but someone who truly wants to be part of our team.
β¨Tip Number 2
Practice your communication skills! As the first point of contact, being friendly and professional is key. We recommend doing mock interviews with friends or family to get comfortable with answering questions on the spot.
β¨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or projects in the past. We love seeing candidates who can demonstrate their ability to keep things running smoothly.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Practice Administrator - Architecture Firm
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and attention to detail, as these are key for the Practice Administrator role.
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it professional but friendly, and mention why youβre excited about joining our architecture firm in South West London.
Showcase Your Communication Skills: Since this role involves being the first point of contact, emphasise your strong written and verbal communication skills. Give examples of how you've successfully handled client interactions in the past.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss any important updates from our team!
How to prepare for a job interview at Anderson Hoare Limited
β¨Know the Firm Inside Out
Before your interview, do some homework on the architecture firm. Familiarise yourself with their projects, values, and team structure. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
β¨Showcase Your Organisational Skills
As a Practice Administrator, you'll need to demonstrate strong organisational skills. Prepare examples from your past experiences where you've successfully managed multiple tasks or improved office efficiency. Be ready to discuss how you handle prioritisation and time management.
β¨Practice Your Communication Skills
Since you'll be the first point of contact, effective communication is key. Practise answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with welcoming clients and handling enquiries.
β¨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific situations where you've had to resolve issues, whether it's dealing with IT problems or managing conflicting priorities. Highlight your adaptability and teamwork in these scenarios.