Practice Administrator - Architectural Practice, South West

Salary

- circa £40-45k DOE and great benefits within a supportive architectural practice.

Working arrangement

- This is an office-based role, with five days per week in the office essential. Candidate must live in London and able to commute easily to the office.

A well-established small to medium-sized architecture firm based in South West London is looking for a Practice Administrator to join the team. This role will be the first point of contact and the face of the office, including welcoming clients and handling initial enquiries in a friendly, professional manner. It is a varied role, supporting a team of architects. You will play an important part in the day-to-day responsibilities of the team, working closely with colleagues to ensure efficiency across the office.

Main responsibilities

• Answer and monitor calls, forwarding them to the relevant person as required and take accurate messages
• Welcome guests, show them to the meeting room and offer refreshments on arrival
• Keep the reception desk tidy at all times
• Receive, sort and scan incoming post for the team
• Manage and forward emails that come into the general inbox
• Assist teams with administration duties, such as copying, filing, printingand similar tasks
• Document control within the Document Management System
• Process expenses and team purchases, including courses and training
• Arrange and facilitate professional development programmes and events run by the company
• Order stationery and office supplies in line with budget
• Ensure meeting rooms are clean and ready for clients and visitors with tables clear, water refreshed, glasses clean, and similar preparations
• Arrange office maintenance as required
• Assist with information technology issues and liaise with external support providers
• Maintain and update the office website and social media platforms such as Twitter and LinkedIn
• Arrange and facilitate office socials
• Handle confidential matters with discretion
• Undertake any other duties as required for the smooth running of the office

Essential skills and experience

• Min 4-5 years office based admin experience
• Strong attention to detail and organisational skills
• Confident, with strong written and verbal communication skills
• Problem-solving ability
• Team-oriented, with a willingness to support colleagues
• Adaptable to different behaviours and working styles
• Ability to build and maintain good client relationships
• Discretion and professionalism at all times
• Proficient in Outlook including email and calendars, and Microsoft Office including Word and Excel