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- Tasks: Lead operations and enhance guest experience at a major retail and leisure destination.
- Company: Join one of the UK’s largest and most recognised destination estates.
- Benefits: Competitive salary up to £80,000, bonus potential, and extensive benefits.
- Other info: Opportunity for genuine visibility and influence in a dynamic leadership role.
- Why this job: Shape the future of a flagship asset and make a real impact.
- Qualifications: Experience in large, customer-facing environments and strong operational oversight.
The predicted salary is between 80000 - 80000 £ per year.
We are working with one of the UK’s leading retail and leisure destinations to appoint an Estate Manager into a senior on-site leadership role. This is a flagship asset with significant scale, including a major retail and leisure environment, extensive external areas, car parks, landscaping, public realm, lakes and ongoing estate investment.
This is not a purely technical FM role. It is an overarching estate leadership opportunity, focused on standards, service partners, major projects, guest experience and long-term estate strategy.
As Estate Manager, you will work closely with the Centre Director and wider leadership team to ensure the destination operates safely, efficiently and to consistently high standards. You will oversee service partner performance across hard services, soft services and landscaping, while also supporting major lifecycle projects, estate planning, compliance, guest experience and wider asset improvement.
You will need to bring fresh thinking, challenge existing ways of working and help shape how the estate continues to evolve over the coming years.
We’re Looking for Someone Who:
- Has led operations across a large, complex, customer-facing environment
- Brings strong operational oversight rather than purely technical FM expertise
- Can manage service partners, contractors and senior stakeholders confidently
- Has experience supporting major projects in a live environment
- Understands how estate standards impact guest experience and commercial performance
- Can think strategically, but is still hands-on enough to drive action
- May come from retail property, mixed-use, major venues, airports, transport, visitor attractions, public realm or similar destination environments
Why Join?
- Opportunity to join one of the UK’s most recognised destination assets
- Senior on-site leadership role with genuine visibility and influence
- Broader estate remit than a traditional shopping centre operations role
- Chance to shape standards, projects and long-term estate strategy
- Salary up to £80,000 + bonus potential up to 30% + wider benefits
Sound Interesting? Apply now or email to learn more.
Estate Manager in Maidstone employer: Andersen James Group
Contact Detail:
Andersen James Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Manager in Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on that Estate Manager role you’re eyeing.
✨Tip Number 2
Prepare for interviews by researching the company and its estate. Understand their current projects and challenges, so you can showcase how your experience aligns with their needs. We want you to stand out as the perfect fit!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed service partners and improved guest experiences in previous roles. We love hearing about real-life examples that demonstrate your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for fresh talent to help shape the future of our estates.
We think you need these skills to ace Estate Manager in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Estate Manager role. Highlight your leadership experience in customer-facing environments and any relevant projects you've managed.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've improved guest experiences or managed service partners effectively in the past.
Showcase Your Strategic Thinking: In your application, demonstrate your ability to think strategically about estate management. Discuss how you’ve challenged existing processes and contributed to long-term planning in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Andersen James Group
✨Know the Estate Inside Out
Before your interview, make sure you research the estate thoroughly. Understand its layout, key features, and any recent developments or projects. This will not only show your genuine interest but also help you discuss how you can contribute to its ongoing evolution.
✨Showcase Your Leadership Style
Be prepared to talk about your leadership experiences in complex, customer-facing environments. Share specific examples of how you've managed service partners and contractors, and how your approach has positively impacted guest experience and operational efficiency.
✨Think Strategically, Act Practically
While it's important to demonstrate your strategic thinking, don’t forget to highlight your hands-on experience. Discuss how you've successfully driven action on major projects while maintaining high standards across various services. This balance is crucial for the role.
✨Prepare Questions That Matter
Have a list of insightful questions ready for your interviewers. Ask about their vision for the estate's future, challenges they face, and how they measure success. This shows that you're not just interested in the role, but also in contributing to the estate's long-term strategy.