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- Tasks: Lead and optimise facilities management services across a diverse national portfolio.
- Company: Dynamic real estate group known for its entrepreneurial spirit and innovation.
- Benefits: Competitive salary, opportunities for growth, and a chance to shape the future of FM.
- Why this job: Make a real impact by transforming service delivery and driving excellence in facilities management.
- Qualifications: 5+ years' experience in facilities management and strong leadership skills.
- Other info: Empowering environment that values innovation and proactive decision-making.
The predicted salary is between 36000 - 60000 £ per year.
This leading real estate and property services group is seeking a Business Improvement Manager to drive excellence across a diverse national portfolio. This is a rare opportunity to shape the future of FM delivery in a dynamic, fast-growing organisation known for its entrepreneurial approach. You will lead the transformation of facilities services - bringing FM services in-house - across commercial offices, shopping centres, business parks, and public realm spaces. This role offers the chance to influence strategy, lead high-performing teams, and implement cutting-edge solutions that redefine service standards.
Responsibilities:
- Lead and optimise FM service delivery across a national portfolio.
- Ensure compliance with health & safety and environmental standards.
- Manage budgets, contracts, and supplier relationships.
- Develop and implement SOPs and performance frameworks.
- Champion innovation and continuous improvement.
- Build strong stakeholder relationships and drive customer satisfaction.
- Support business growth through scalable systems and service models.
What you will bring:
- 5+ years' FM experience (TFM and Soft FM).
- Proven success in multi-site performance management and service improvement.
- Strong leadership, commercial awareness, and stakeholder engagement skills.
- Proficiency in FM systems (e.g., CAFM/IWMS) and Microsoft Office.
- A proactive, resilient mindset with a passion for excellence.
Why apply?
This is a chance to shape the future of FM in a company that values ownership, innovation, and action. You will be empowered to make decisions, challenge convention, and deliver real impact.
Contract Performance Manager in London employer: Andersen James Group
Contact Detail:
Andersen James Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Performance Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management sector, especially those who work in companies you admire. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your achievements in FM service delivery. When you get the chance to chat with potential employers, share these examples to demonstrate your impact.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to companies you’re interested in, like us at StudySmarter, and express your enthusiasm for potential opportunities. You never know what might come up!
✨Tip Number 4
Prepare for interviews by researching the company’s values and recent projects. Tailor your responses to show how your experience aligns with their goals, especially in driving innovation and improving service standards.
We think you need these skills to ace Contract Performance Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Contract Performance Manager. Highlight your FM experience and any specific achievements that align with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share your passion for facilities management and how your proactive mindset can drive innovation and continuous improvement within our organisation.
Showcase Your Leadership Skills: Since this role involves leading high-performing teams, be sure to include examples of your leadership experience. We want to see how you've successfully managed multi-site performance and built strong stakeholder relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Andersen James Group
✨Know Your FM Inside Out
Make sure you brush up on your facilities management knowledge, especially around TFM and Soft FM. Be ready to discuss your past experiences and how they relate to the role, particularly in multi-site performance management.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities. Think about times when you've led teams to success or implemented innovative solutions. This is your chance to demonstrate how you can drive excellence in service delivery.
✨Understand the Company’s Vision
Research the company’s approach to FM and their entrepreneurial spirit. Be prepared to discuss how you can contribute to their goals and what innovative ideas you might bring to the table.
✨Engage with Stakeholders
Think about how you’ve built strong relationships in previous roles. Be ready to share strategies for stakeholder engagement and how you’ve driven customer satisfaction in the past. This will show your proactive mindset and commercial awareness.
