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- Tasks: Lead operations and enhance guest experience at a major retail and leisure destination.
- Company: Join one of the UK’s largest and most recognised destination estates.
- Benefits: Competitive salary up to £80,000, bonus potential, and extensive benefits.
- Other info: Opportunity for genuine visibility and influence in a dynamic leadership role.
- Why this job: Shape the future of a flagship asset and make a real impact.
- Qualifications: Experience in large, customer-facing environments and strong operational oversight.
The predicted salary is between 80000 - 80000 £ per year.
We are working with one of the UK’s leading retail and leisure destinations to appoint an Estate Manager into a senior on-site leadership role. This is a flagship asset with significant scale, including a major retail and leisure environment, extensive external areas, car parks, landscaping, public realm, lakes and ongoing estate investment.
This is not a purely technical FM role. It is an overarching estate leadership opportunity, focused on standards, service partners, major projects, guest experience and long-term estate strategy.
As Estate Manager, you will work closely with the Centre Director and wider leadership team to ensure the destination operates safely, efficiently and to consistently high standards. You will oversee service partner performance across hard services, soft services and landscaping, while also supporting major lifecycle projects, estate planning, compliance, guest experience and wider asset improvement.
You will need to bring fresh thinking, challenge existing ways of working and help shape how the estate continues to evolve over the coming years.
We’re Looking for Someone Who:
- Has led operations across a large, complex, customer-facing environment
- Brings strong operational oversight rather than purely technical FM expertise
- Can manage service partners, contractors and senior stakeholders confidently
- Has experience supporting major projects in a live environment
- Understands how estate standards impact guest experience and commercial performance
- Can think strategically, but is still hands-on enough to drive action
- May come from retail property, mixed-use, major venues, airports, transport, visitor attractions, public realm or similar destination environments
Why Join?
- Opportunity to join one of the UK’s most recognised destination assets
- Senior on-site leadership role with genuine visibility and influence
- Broader estate remit than a traditional shopping centre operations role
- Chance to shape standards, projects and long-term estate strategy
- Salary up to £80,000 + bonus potential up to 30% + wider benefits
Sound Interesting? Apply now or email to learn more.
Estate Manager in Kent employer: Andersen James Group
Contact Detail:
Andersen James Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Manager in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its estate. Understand their values, recent projects, and challenges they face. This will help you tailor your answers and show that you're genuinely interested in shaping their future.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and projects in the past. Use specific examples that highlight your operational oversight and ability to enhance guest experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Estate Manager in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Estate Manager role. Highlight your leadership experience in customer-facing environments and any relevant projects you've managed.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've improved guest experiences or managed service partners effectively in the past.
Showcase Your Strategic Thinking: In your application, demonstrate your ability to think strategically about estate management. Discuss how you’ve challenged existing processes and contributed to long-term planning in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the quickest way for us to receive your application and get the ball rolling!
How to prepare for a job interview at Andersen James Group
✨Know the Estate Inside Out
Before your interview, make sure you research the estate thoroughly. Understand its layout, key features, and any recent developments or projects. This will not only show your genuine interest but also help you discuss how you can contribute to its ongoing evolution.
✨Demonstrate Leadership Experience
Be ready to share specific examples of your leadership experience in complex, customer-facing environments. Highlight how you've managed service partners and contractors effectively, and how your operational oversight has positively impacted guest experiences and commercial performance.
✨Think Strategically, Act Practically
Prepare to discuss your strategic thinking skills while also showcasing your hands-on approach. Employers want to see that you can develop long-term strategies for the estate while being actively involved in day-to-day operations and decision-making.
✨Engage with the Interviewers
During the interview, engage with your interviewers by asking insightful questions about their vision for the estate. This shows that you're not just interested in the role, but also in how you can align with their goals and contribute to the estate's success.