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For Companies At a Glance
- Tasks: Manage soft services contracts and lead a team to enhance customer experience.
- Company: Join a close-knit, high-performing team focused on operational excellence.
- Benefits: Opportunity for professional development and influence in a dynamic environment.
- Why this job: Be part of something special and make a real impact in the industry.
- Qualifications: Experience in managing teams and contracts in service-oriented environments.
- Other info: Work with high-end clients and diverse service areas like security and cleaning.
The predicted salary is between 48000 - 72000 £ per year.
What you will do:
- Managing significant soft services contracts across a portfolio of assets.
- Building relationships with high-end clients to enhance the customer experience.
- Leading from the front, overseeing a team of managers, influencing high performance across the portfolio.
- Dealing with security, cleaning, environmental services, waste management, pest control, with a customer service focus.
Why explore this role?
- Working with industry leaders to further your professional development.
- Be a part of a close-knit, high performing team that strives for operational excellence every day.
- An opportunity to be a part of something really special that you can put your own stamp on!
Head of Soft Services employer: Andersen James Group
Contact Detail:
Andersen James Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Soft Services
✨Tip Number 1
Familiarize yourself with the latest trends in soft services management. Understanding industry standards and innovations will help you stand out as a candidate who is not only knowledgeable but also forward-thinking.
✨Tip Number 2
Network with professionals in the soft services sector. Attend industry events or join relevant online forums to connect with potential colleagues and clients, which can give you insights into what high-end clients are looking for.
✨Tip Number 3
Showcase your leadership skills by sharing examples of how you've successfully managed teams in the past. Highlighting your ability to influence high performance will resonate well with our focus on operational excellence.
✨Tip Number 4
Research our company culture and values. Understanding what makes us unique will allow you to tailor your approach and demonstrate how you can contribute to our close-knit, high-performing team.
We think you need these skills to ace Head of Soft Services
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly understand the responsibilities of the Head of Soft Services position. Highlight your experience in managing soft services contracts and your ability to build strong client relationships.
Showcase Leadership Skills: Emphasize your leadership experience, particularly in overseeing teams and driving high performance. Provide specific examples of how you've influenced team success in previous roles.
Customer Service Focus: Demonstrate your commitment to customer service excellence. Include examples of how you've enhanced customer experiences in past positions, especially in areas like security, cleaning, and waste management.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the job description. Use keywords from the job listing to ensure your application stands out to hiring managers.
How to prepare for a job interview at Andersen James Group
✨Showcase Your Leadership Skills
As a Head of Soft Services, you'll be leading a team of managers. Be prepared to discuss your leadership style and provide examples of how you've successfully influenced high performance in previous roles.
✨Emphasize Relationship Building
Building relationships with high-end clients is crucial. Share specific instances where you've enhanced customer experience through strong client relationships and effective communication.
✨Demonstrate Industry Knowledge
Familiarize yourself with the various soft services like security, cleaning, and waste management. Be ready to discuss current trends and challenges in these areas, showcasing your expertise and strategic thinking.
✨Highlight Operational Excellence
Since the role focuses on operational excellence, prepare to talk about how you've implemented processes or initiatives that improved service delivery and efficiency in your past positions.
