At a Glance
- Tasks: Lead and optimise facilities management services across a diverse national portfolio.
- Company: Dynamic real estate group known for its entrepreneurial spirit and innovation.
- Benefits: Competitive salary, opportunities for growth, and a chance to shape the future of FM.
- Other info: Join a fast-growing organisation with a focus on continuous improvement and innovation.
- Why this job: Empower yourself to make impactful decisions and redefine service standards.
- Qualifications: 5+ years in facilities management with strong leadership and stakeholder engagement skills.
The predicted salary is between 45000 - 55000 £ per year.
- Overview
- This leading real estate and property services group is seeking a
Business Improvement Manager to drive excellence across a diverse national portfolio.
This is a rare opportunity to shape the future of FM delivery in a dynamic, fast-growing organisation known for its entrepreneurial approach.
You’ll lead the transformation of facilities services - bringing FM services in-house - across commercial offices, shopping centres, business parks, and public realm spaces.
This role offers the chance to influence strategy, lead high-performing teams, and implement cutting-edge solutions that redefine service standards.
Base pay range
This range is provided by Andersen James Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
- Lead and optimise FM service delivery across a national portfolio.
- Ensure compliance with health & safety and environmental standards.
- Manage budgets, contracts, and supplier relationships.
- Develop and implement SOPs and performance frameworks.
- Champion innovation and continuous improvement.
- Build strong stakeholder relationships and drive customer satisfaction.
- Support business growth through scalable systems and service models.
- What you’ll bring
- 5+ years’ FM experience (TFM and Soft FM).
- Proven success in multi-site performance management and service improvement.
- Strong leadership, commercial awareness, and stakeholder engagement skills.
- Proficiency in FM systems (e. g., CAFM/IWMS) and Microsoft Office.
- A proactive, resilient mindset with a passion for excellence.
Why apply?
- This is a chance to shape the future of FM in a company that values ownership, innovation, and action.
- You’ll be empowered to make decisions, challenge convention, and deliver real impact.
- If this sounds like it could be of interest please get in touch directly or click
- Apply
- Seniority level
- Mid-Senior level
- Employment type
- Full-time
- Job function
- Management
- Industries
- Facilities Services
- #J-18808-Ljbffr
Contract Performance Manager in England employer: Andersen James Group
Andersen James Group is an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration in the heart of London. With a strong focus on employee growth, you will have access to excellent progression opportunities, competitive salaries, and a supportive environment that values your contributions. Join us to be part of a team that thrives on innovation and meaningful client relationships in vibrant settings like shopping centres and business parks.
