At a Glance
- Tasks: Coordinate tenant experiences and manage exciting retail events in a vibrant shopping centre.
- Company: A lively shopping destination in North London with a focus on community and engagement.
- Benefits: Competitive salary, bonus scheme, 23 days holiday, and professional development support.
- Other info: Join a collaborative culture with opportunities for growth and visibility.
- Why this job: Be at the heart of retail, shaping experiences and making a real impact.
- Qualifications: Experience in retail or marketing, strong communication skills, and a proactive mindset.
The predicted salary is between 36000 - 60000 £ per year.
We’re recruiting on behalf of a vibrant, high-footfall shopping destination in North London for a Commercial & Tenant Experience Coordinator. This is a dynamic, hands-on role at the heart of a busy and diverse retail environment. It’s ideal for someone commercially minded, people-focused and proactive - someone who enjoys being on-site, building relationships and bringing ideas to life.
You’ll support the day-to-day management of a thriving shopping centre while leading on:
- Pop-ups, promotions and commercialisation opportunities
- Tenant engagement and relationship management
- Placemaking, events and customer experience initiatives
- Income generation across mall space, kiosks and car park activity
- Site standards, compliance and reporting
You’ll act as a key point of contact for tenants, contribute to leasing decisions through trade data and feedback, and play an active role in ensuring the centre is safe, welcoming and commercially successful. This role also includes Duty Management responsibilities on a rota basis.
We’re looking for someone who:
- Has experience in retail, property, promotions, marketing or a similar environment
- Is commercially aware and confident driving income opportunities
- Enjoys tenant liaison and stakeholder engagement
- Is organised, solutions-focused and comfortable managing multiple priorities
- Communicates confidently and builds strong working relationships
- Takes pride in high standards and delivering great customer experiences
- Is confident with Microsoft Office and reporting systems
- Has an interest in ESG and community-focused placemaking
What’s on Offer:
- Competitive salary and bonus scheme
- Pension, life assurance and income protection
- 23 days holiday + bank holidays (rising with service) plus wellbeing days
- Professional development support, including sponsorship for qualifications
- Employee discounts and wellbeing support
- Season ticket loan and cycle to work scheme
- Inclusive, collaborative working culture
This is a fantastic opportunity for someone who enjoys variety, visibility and impact - and wants to play a key role in shaping how a retail destination looks, feels and performs.
If you’d like to find out more, please get in touch directly via LinkedIn message for a confidential conversation.
Commercial & Tenant Experience Coordinator in Enfield employer: Andersen James Group
Andersen James Group is an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration in the heart of London. With a strong focus on employee growth, you will have access to excellent progression opportunities, competitive salaries, and a supportive environment that values your contributions. Join us to be part of a team that thrives on innovation and meaningful client relationships in vibrant settings like shopping centres and business parks.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial & Tenant Experience Coordinator in Enfield
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail and property sectors. Attend events, join local groups, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised!
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with potential employers, let your enthusiasm for tenant engagement and customer experience shine through. Share your ideas on how you’d enhance the shopping centre vibe – they’ll love your proactive approach!
✨Tip Number 3
Be prepared for interviews by researching the shopping centre and its tenants. Know their current promotions and events, and think about how you can contribute to their success. This will show you’re not just interested in any job, but specifically in making this place thrive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to dive into the vibrant world of retail and tenant experience.
We think you need these skills to ace Commercial & Tenant Experience Coordinator in Enfield
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and customer experience. Make it engaging and relatable!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in retail or property. We’re looking for someone who understands the commercial side of things, so connect your past roles to what we’re after.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Avoid fluff and focus on what makes you a great fit for this role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our vibrant team!
How to prepare for a job interview at Andersen James Group
✨Know Your Retail Environment
Before the interview, do your homework on the shopping centre and its tenants. Understand their brands, recent promotions, and any community events they've hosted. This will show your genuine interest and help you discuss how you can enhance tenant engagement.
✨Showcase Your People Skills
As a Commercial & Tenant Experience Coordinator, building relationships is key. Prepare examples of how you've successfully engaged with stakeholders in the past. Be ready to discuss your approach to tenant liaison and how you handle feedback or complaints.
✨Demonstrate Your Commercial Awareness
Think about income generation strategies that could work for the shopping centre. Bring ideas for pop-ups or events that could attract footfall. Showing that you can think commercially will impress the interviewers and highlight your proactive mindset.
✨Be Organised and Solutions-Focused
Prepare to discuss how you manage multiple priorities and ensure high standards. Share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to thrive in a dynamic retail environment.
