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For Companies At a Glance
- Tasks: Lead and optimise facilities management across a diverse national portfolio.
- Company: Join a leading real estate group known for its entrepreneurial spirit and innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and impact.
- Why this job: Shape the future of FM services and drive excellence in a fast-growing organisation.
- Qualifications: 5+ years in facilities management with strong leadership and stakeholder engagement skills.
- Other info: Empower yourself to challenge convention and make impactful decisions.
The predicted salary is between 48000 - 72000 £ per year.
A leading real estate and property services group is seeking a Business Improvement Manager to drive excellence across a diverse national portfolio. This is a rare opportunity to shape the future of FM delivery in a dynamic, fast-growing organisation known for its entrepreneurial approach. You’ll lead the transformation of facilities services – bringing FM services in-house – across commercial offices, shopping centres, business parks, and public realm spaces. This role offers the chance to influence strategy, lead high-performing teams, and implement cutting-edge solutions that redefine service standards.
Key Responsibilities
- Lead and optimise FM service delivery across a national portfolio.
- Ensure compliance with health & safety and environmental standards.
- Manage budgets, contracts, and supplier relationships.
- Develop and implement SOPs and performance frameworks.
- Champion innovation and continuous improvement.
- Build strong stakeholder relationships and drive customer satisfaction.
- Support business growth through scalable systems and service models.
What You’ll Bring
- 5+ years’ FM experience (TFM and Soft FM).
- Proven success in multi-site performance management and service improvement.
- Strong leadership, commercial awareness, and stakeholder engagement skills.
- Proficiency in FM systems (e.g., CAFM/IWMS) and Microsoft Office.
- A proactive, resilient mindset with a passion for excellence.
Why Apply?
- This is a chance to shape the future of FM in a company that values ownership, innovation, and action.
- You’ll be empowered to make decisions, challenge convention, and deliver real impact.
If this sounds like it could be of interest please get in touch directly or click Apply!
Contract Performance Manager employer: Andersen James Group
Contact Detail:
Andersen James Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Performance Manager
✨Tip Number 1
Research the company’s current FM practices and recent projects. Understanding their approach will help you tailor your discussions during interviews and demonstrate your genuine interest in their operations.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in multi-site performance management. They can provide insights into the role and may even refer you to opportunities within the company.
✨Tip Number 3
Prepare examples of how you've successfully led teams and implemented service improvements in previous roles. Be ready to discuss specific metrics or outcomes that showcase your impact on performance management.
✨Tip Number 4
Stay updated on the latest trends and technologies in facilities management. Being knowledgeable about innovations can set you apart and show that you're proactive about driving excellence in the field.
We think you need these skills to ace Contract Performance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 5+ years of FM experience, particularly in multi-site performance management and service improvement. Use specific examples that demonstrate your leadership skills and commercial awareness.
Craft a Compelling Cover Letter: In your cover letter, express your passion for excellence and innovation in facilities management. Mention how your proactive mindset aligns with the company's entrepreneurial approach and how you can contribute to shaping the future of FM delivery.
Highlight Relevant Skills: Emphasise your proficiency in FM systems like CAFM/IWMS and your ability to manage budgets and supplier relationships. Make sure to include any experience with developing SOPs and performance frameworks.
Showcase Stakeholder Engagement: Provide examples of how you've built strong stakeholder relationships in previous roles. This is crucial for driving customer satisfaction and supporting business growth, so make it a focal point in your application.
How to prepare for a job interview at Andersen James Group
✨Showcase Your FM Experience
Make sure to highlight your 5+ years of facilities management experience during the interview. Be prepared to discuss specific examples of how you've successfully managed multi-site performance and implemented service improvements.
✨Demonstrate Leadership Skills
Since this role involves leading high-performing teams, be ready to share instances where you've effectively led a team or project. Discuss your leadership style and how it has contributed to achieving goals in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare scenarios where you had to manage budgets, contracts, or supplier relationships, and explain how you navigated challenges.
✨Emphasise Innovation and Continuous Improvement
This role champions innovation, so come equipped with ideas on how to improve FM services. Discuss any past initiatives you've led that brought about significant improvements or efficiencies in service delivery.
