Assistant Shopping Centre Manager

Overview

We’re working with a leading managing agent in the property sector to recruit a talented retail or shopping centre facilities management professional, to be the Assistant Shopping Centre Manager of this thriving retail and community destination in North London.

Why Apply?

🛍 Play a key role in a vibrant mixed-use destination – encompassing retail, residential, leisure, and transport, this centre is a cornerstone of the local community.

⚙️ Support the smooth day-to-day running of operations – assisting in the management of facilities, health & safety, service contracts, and stakeholder engagement.

📢 Lead and motivate frontline teams – overseeing cleaning, security, and maintenance contracts to ensure service excellence and efficiency.

📊 Contribute to financial management – supporting the oversight of a multi-million-pound service charge budget and delivering cost-effective solutions.

🤝 Collaborate with retailers, partners, and the public – developing relationships that enhance communication, service standards, and guest satisfaction.

We’re Looking For:

✅ An experienced facilities management professional – with a background in retail, hospitality, or mixed-use schemes, and a track record of managing both hard and soft services.

✅ Health & safety knowledge – with a sound understanding of current legislation and best practice. IOSH Managing Safely is essential.

✅ A confident communicator – able to liaise effectively with contractors, retailers, service partners, and local authorities.

✅ Proactive and detail-oriented – with a strong focus on compliance, operational excellence, and continuous improvement.

✅ Commercially astute – with experience in budgeting, service charge management, and identifying opportunities for additional income or efficiencies.

If you’re looking to take the next step in your career in a dynamic and community-focused environment, we’d love to hear from you.

📩 Email: alec@andersenjames.com

📞 Call: 07480 535049