Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customer enquiries and ensure top-notch service.
- Company: Join AndersElite, a leading national building materials provider in Kent.
- Benefits: Enjoy a full-time contract with opportunities for growth and collaboration.
- Why this job: Make a real impact by enhancing customer experiences in a dynamic team environment.
- Qualifications: No specific experience required; backgrounds in construction or logistics are a plus.
- Other info: Apply now to kickstart your career in a supportive and engaging workplace!
The predicted salary is between 28800 - 43200 £ per year.
Our client, a national building materials provider, is looking for a driven Customer Service Coordinator to join its busy team in Kent.
Reporting to the Customer Service Supervisor, the role of Customer Service Coordinator will work cross-functionally within the Customer Service Team and be the initial point of contact for customers and stakeholders.
The Customer Service Coordinator position will include:
- Responsibility for customer enquiries via telephone, online, and email orders from initial contact through to delivery.
- Providing customers with an excellent customer service experience, ensuring a high level of customer care.
- Data entry and order processing tasks.
- Collaborating within the team and with other stakeholders to clarify facts, exchange information, support colleagues, and resolve queries.
- Inputting accurate customer data into the CRM system.
- Working closely with the Fleet and Capacity planners to ascertain transport and material availability.
- Ensuring customers are kept informed at all times, allowing us to plan our transport fleet to meet relevant commercial demands.
Experience within construction or logistics environments would be beneficial, though all relevant backgrounds will be considered. Experience working with SAP and CRM systems will be beneficial, though not essential.
If you feel you suit the above, please reply to this advert with your CV for consideration.
Job Info
- Job Title: Customer Service Coordinator
- Company: AndersElite
- Location: Maidstone, Kent
- Posted: Aug 13th 2025
- Closes: Sep 13th 2025
- Sector: Construction
- Contract: Contract
- Hours: Full Time
Welcome to Fresh Jobs, the place to find the freshest job vacancies and career advice.
#J-18808-Ljbffr
Customer Service Co-ordinator employer: Anderselite
Contact Detail:
Anderselite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Co-ordinator
✨Tip Number 1
Familiarise yourself with the construction and logistics sectors. Understanding the basics of these industries will help you communicate effectively with customers and colleagues, showcasing your knowledge during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since this role is all about providing excellent customer care, think of examples from your past experiences where you went above and beyond for a customer, as these will be great to share in discussions.
✨Tip Number 3
Get comfortable with CRM systems. Even if you haven't used SAP specifically, being able to demonstrate your ability to learn new software quickly can set you apart. Consider taking a short online course to boost your confidence.
✨Tip Number 4
Network with professionals in the industry. Attend local events or join online forums related to construction and customer service. Building connections can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Customer Service Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service, data entry, and any familiarity with CRM systems. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent customer care.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that showcase your skills in handling customer enquiries and collaborating with teams. Make it personal and engaging to stand out.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Customer Service Coordinator role.
How to prepare for a job interview at Anderselite
✨Know the Company
Before your interview, take some time to research the company and its values. Understanding their mission and how they operate will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or managing multiple enquiries. Practising your answers can help you feel more confident during the interview.
✨Showcase Your Communication Skills
As a Customer Service Coordinator, effective communication is key. Be prepared to demonstrate your ability to convey information clearly and concisely, both verbally and in writing, during the interview.
✨Highlight Relevant Experience
If you have experience in construction or logistics, make sure to mention it. Even if your background is different, focus on transferable skills like data entry, teamwork, and problem-solving that are relevant to the role.
