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- Tasks: Support site facilities, resolve issues, and ensure client satisfaction.
- Company: Join a dynamic team focused on delivering exceptional service.
- Benefits: Earn £18 per hour with holiday pay and flexible working conditions.
- Other info: Opportunity for growth in a fast-paced environment.
- Why this job: Be the go-to person for facility operations and make a real difference.
- Qualifications: Experience in facilities management and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
My client is seeking a proactive Facilities Coordinator to support the smooth operation of site facilities for a minimum of three months in the Crawley area. The role involves acting as the primary interface with clients, visitors and guests, delivering professional and service‑oriented solutions to spontaneous and unique situations. You will perform light building maintenance tasks as required and support goods‑in and mail room activities.
Responsibilities include:
- Resolving issues related to building services such as janitorial, food and coffee services, conference rooms, furniture and interior/exterior fixtures and equipment.
- Providing specific assistance to the facility as needed, ensuring the delivery of committed services and overall client satisfaction.
- Effective follow‑up with customers and continuous improvement of processes and systems.
- Coordinating and providing direction to vendors, facilities staff and service providers to ensure excellent execution of work with minimal disruption.
- Monitoring and reporting on facility operations to the Facility Manager, ensuring all KPIs and SLAs are met or exceeded.
- Additional duties may be assigned as required.
The position offers a pay rate of £18 per hour via umbrella or £13.63 per hour PAYE plus holiday pay.
Skills required:
- Strong customer service and professional communication skills.
- Ability to resolve problems related to building services and facilities management.
- Experience in light building maintenance.
- Coordination and vendor management skills.
- Ability to monitor and report on KPIs and SLAs.
- Organisational and multitasking abilities.
- Attention to detail and problem‑solving skills.
- Ability to work independently and collaboratively.
- Proficient in managing goods‑in and mail room activities.
- Service orientation with a focus on continuous improvement.
Software / Tools:
- Microsoft Office Suite (Word, Excel, Outlook).
- Facilities management or helpdesk systems (desirable).
Certifications & Standards:
- Basic DBS check (desirable but not explicitly required).
- Health and safety awareness relevant to facilities management (advantageous).
Previous experience as a Facilities Coordinator is essential.
Facilities Coordinator - Crawley employer: Anderselite
Contact Detail:
Anderselite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator - Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common facilities coordinator scenarios. Think about how you'd handle issues with building services or vendor management, and be ready to share your problem-solving skills.
✨Tip Number 3
Show off your customer service skills during interviews. Remember, this role is all about delivering professional solutions, so highlight your experience in resolving client issues and ensuring satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always looking for proactive individuals like you to join our team.
We think you need these skills to ace Facilities Coordinator - Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management and customer service. We want to see how you've tackled similar challenges before, so don’t hold back on those relevant skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Facilities Coordinator role. Share specific examples of how you've resolved issues or improved processes in past roles.
Show Off Your Communication Skills: Since this role involves a lot of interaction with clients and vendors, make sure your application reflects your strong communication skills. We love seeing clear, professional language that shows you can handle any situation with ease.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Anderselite
✨Know Your Stuff
Make sure you understand the role of a Facilities Coordinator inside out. Familiarise yourself with common building services and maintenance tasks, as well as the specific needs of the Crawley area. This will help you answer questions confidently and show that you're proactive.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with clients and visitors, be ready to share examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or improved processes, and be prepared to discuss them.
✨Demonstrate Your Problem-Solving Abilities
Prepare to talk about times when you've faced unexpected challenges in facilities management. Highlight your approach to resolving these issues and how you ensured minimal disruption. This will showcase your ability to think on your feet and maintain service quality.
✨Get Familiar with KPIs and SLAs
Understanding key performance indicators (KPIs) and service level agreements (SLAs) is crucial for this role. Brush up on what they are and how they apply to facilities management. Be ready to discuss how you've monitored and reported on these metrics in previous positions.