At a Glance
- Tasks: Provide top-notch service, handle enquiries, and perform maintenance tasks to ensure guest satisfaction.
- Company: Join Hyatt, a global leader in hospitality with a focus on exceptional guest experiences.
- Benefits: Enjoy 12 free hotel nights, discounted stays, free meals, and wellness perks like massages and gym access.
- Other info: Great career growth opportunities and continuous learning in a supportive environment.
- Why this job: Be part of a dynamic team, solve problems, and make a real impact on guest experiences.
- Qualifications: Experience in engineering or maintenance, strong problem-solving skills, and a proactive attitude are essential.
The predicted salary is between 38823 - 38823 £ per year.
Salary: £38,823 + Tronc
Responsibilities:
- Provide courteous and professional service at all times.
- Handle guest and employee enquiries efficiently, providing prompt follow‑up and reporting or handing over unresolved problems to the next shift engineer if no immediate solution can be found.
- Record daily consumption of gas, water and electricity and work to conserve energy without compromising guest comfort.
- Be flexible throughout the shift to meet guest demands.
- Work closely with other employees in a supportive manner, focusing on overall hotel success and guest satisfaction.
- Perform basic electrical, plumbing, carpentry, painting and preventive maintenance work orders.
- Monitor and request purchase of parts and consumables from your manager.
- Ensure cleanliness of all work areas and protect walls and floors during work.
- Maintain effective energy conservation at all times.
- Ensure fire, life and safety systems are operational.
- Perform emergency procedures related to fire, life and safety, including tending to fire alarms and lift rescues.
- Ensure timely completion of work orders and preventive maintenance tasks (PPMs).
- Report any abnormal conditions related to safety equipment to your manager.
- Assist other engineers when required and work as a team.
- Diagnose malfunctions in systems and components and rectify defects.
- Recognise and report hazards to your manager.
- Use and maintain a variety of power tools and testing equipment.
Qualifications:
We are looking for a skilled and proactive Shift Engineer with a strong commitment to maintaining high operational standards and supporting exceptional guest experiences. Previous experience in a similar engineering or maintenance role within hospitality is highly advantageous; hotel or resort experience is a strong asset. A hands‑on approach, strong problem‑solving skills, and the ability to work independently during shifts are essential. Candidates should be highly organised, detail‑oriented, and able to prioritise tasks in a fast‑paced environment while maintaining a professional, service‑focused attitude when interacting with guests and colleagues.
Benefits:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays for you and your family and friends from the day you start.
- Free monthly massages.
- Access to the hotel gym.
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered at no cost.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities, providing a clear career path and promotion opportunities across Hyatt Hotels worldwide.
Shift Engineer employer: ANdAZ
Hyatt Hotels is an exceptional employer that prioritises employee well-being and professional growth, offering a range of benefits including 12 complimentary nights at Hyatt locations worldwide, discounted stays for family and friends, and access to wellness programmes. Our supportive work culture fosters teamwork and encourages continuous learning, ensuring that as a Shift Engineer, you will thrive in a dynamic environment while contributing to memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Engineer
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ANdAZ. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ANdAZ
Don't be shy about reaching out to ANdAZ directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Engineer
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ANdAZ and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ANdAZ
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
