At a Glance
- Tasks: Ensure rooms are spotless and create a welcoming atmosphere for guests.
- Company: Join the vibrant team at Andaz Liverpool Street, part of Hyatt Hotels.
- Benefits: Enjoy 12 free hotel nights, discounts for family, and free meals on duty.
- Other info: Great career growth opportunities and continuous learning in a dynamic environment.
- Why this job: Be part of a team that values authenticity and guest experience.
- Qualifications: Attention to detail and a positive, guest-focused attitude are essential.
The predicted salary is between 13 - 14 £ per hour.
Salary: £13.71 per hour + Tronc
At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.
Duties and responsibilities for Room Attendant:
- To be responsible for the daily task list and ensuring all rooms/tasks are completed at the end of the shift.
- To read and sign the housekeeping handover book noting any special requirements for the day ahead.
- To ensure that the guest is always addressed by their correct name/title.
- To ensure that guest doors are closed during service (with the “Rooms Being Serviced” card on the door handle) and that doors are locked on leaving the room.
- To be able to complete the cleaning and checking of all allocated rooms daily within the shift (both occupied and departure).
- To ensure that all guest bedrooms, bathrooms and associated areas are serviced and maintained to the standard of hygiene and cleanliness specified by the established policy and procedure.
- To remove food trays, trolleys, dead flowers and old fruit from guest rooms and place in the Room Service Areas, keeping the corridors free from debris at all times.
- To ensure that the guests’ personal property and guest requests are dealt with in an efficient and correct manner.
- To ensure that guests’ clothing is folded and placed neatly but not removed from the areas.
- To replace all guest supplies and stationary when necessary and to the correct standard.
- To sort and separate linen according to type and dispose of it in the correct manner according to the established policy and procedure.
- To ensure that any damaged or badly stained linen is reported to the Housekeeping Shift Leader and disposed of according to procedure.
- To dispose of all rubbish following the correct procedure, leaving the corridor free from debris at all times.
- To use all cleaning products and materials correctly and with care following the established COSHH procedures.
- To complete and follow up on any special cleaning instruction as given by The Housekeeping Management.
About You:
You take pride in creating a welcoming, comfortable, and impeccably clean environment for every guest. With strong attention to detail and a proactive approach, you ensure that rooms are presented to the highest standards at all times. Highly organised and efficient, you manage your tasks with care while maintaining a warm, guest‑focused attitude. Your reliability, positive energy, and commitment to consistency make you a valued member of the housekeeping team, contributing to a smooth operation and an exceptional guest experience.
Benefits of the Room Attendant role:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
Room Attendant - Flexi Hours employer: ANdAZ
At Andaz Liverpool Street, we pride ourselves on fostering a vibrant and inclusive work culture where every colleague is encouraged to express their individuality while delivering exceptional service. With competitive pay, generous benefits including complimentary hotel stays and continuous development opportunities, we empower our Room Attendants to grow within the Hyatt family, ensuring a rewarding career in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant - Flexi Hours
✨Tip Number 1
Get to know the company culture! Before your interview, check out Andaz's vibe online. Understanding their focus on personal style and guest experience will help you connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your attention to detail and proactive approach can shine in the Room Attendant role.
✨Tip Number 3
Dress to impress! Even if it’s a casual interview, looking smart shows you care. Plus, it sets a positive tone for the conversation about creating that welcoming environment for guests.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them why you’d be a great fit for the team at Andaz.
We think you need these skills to ace Room Attendant - Flexi Hours
Some tips for your application 🫡
Be Yourself:At StudySmarter, we want to see the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, so share your unique experiences and what makes you a great fit for the Room Attendant role.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your attention to detail and guest-focused attitude, as these are super important for us at Andaz. Show us how your skills align with what we're looking for!
Follow Instructions:Pay close attention to the application instructions. If we ask for specific information or documents, make sure you include them. This shows us that you can follow procedures, which is crucial for the Room Attendant position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at ANdAZ
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Room Attendant. Familiarise yourself with the daily tasks, such as cleaning standards and guest interactions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
During the interview, highlight your attention to detail. Share specific examples from past experiences where you ensured cleanliness and organisation. This is crucial for a Room Attendant, so demonstrating this skill will set you apart from other candidates.
✨Emphasise Guest-Focused Attitude
Andaz values a warm, guest-focused approach. Be prepared to discuss how you create a welcoming environment for guests. Share anecdotes that illustrate your commitment to providing exceptional service and how you handle guest requests efficiently.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
