At a Glance
- Tasks: Ensure rooms are spotless and create a welcoming atmosphere for guests.
- Company: Join the vibrant team at Andaz Liverpool Street, where personal style matters.
- Benefits: Enjoy 12 free hotel nights, discounted stays, and free meals on duty.
- Other info: Great career growth opportunities and continuous learning await you.
- Why this job: Be part of a team that values authenticity and guest satisfaction.
- Qualifications: Attention to detail and a positive attitude are key!
The predicted salary is between 13 - 14 £ per hour.
Salary: £13.71 per hour + Tronc
At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.
Duties and responsibilities for Room Attendant:
- To be responsible for the daily task list and ensuring all rooms/tasks are completed at the end of the shift.
- To read and sign the housekeeping handover book noting any special requirements for the day ahead.
- To ensure that the guest is always addressed by their correct name/title.
- To ensure that guest doors are closed during service (with the “Rooms Being Serviced” card on the door handle) and that doors are locked on leaving the room.
- To be able to complete the cleaning and checking of all allocated rooms daily within the shift (both occupied and departure).
- To ensure that all guest bedrooms, bathrooms and associated areas are serviced and maintained to the standard of hygiene and cleanliness specified by the established policy and procedure.
- To remove food trays, trolleys, dead flowers and old fruit from guest rooms and place in the Room Service Areas, keeping the corridors free from debris at all times.
- To ensure that the guests’ personal property and guest requests are dealt with in an efficient and correct manner.
- To ensure that guests’ clothing is folded and placed neatly but not removed from the areas.
- To replace all guest supplies and stationary when necessary and to the correct standard.
- To sort and separate linen according to type and dispose of it in the correct manner according to the established policy and procedure.
- To ensure that any damaged or badly stained linen is reported to the Housekeeping Shift Leader and disposed of according to procedure.
- To dispose of all rubbish following the correct procedure, leaving the corridor free from debris at all times.
- To use all cleaning products and materials correctly and with care following the established COSHH procedures.
- To complete and follow up on any special cleaning instruction as given by The Housekeeping Management.
About You:
You take pride in creating a welcoming, comfortable, and impeccably clean environment for every guest. With strong attention to detail and a proactive approach, you ensure that rooms are presented to the highest standards at all times. Highly organised and efficient, you manage your tasks with care while maintaining a warm, guest‑focused attitude. Your reliability, positive energy, and commitment to consistency make you a valued member of the housekeeping team, contributing to a smooth operation and an exceptional guest experience.
Benefits of the Room Attendant role:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
Room Attendant - Flexi Hours in London employer: ANdAZ
At Andaz Liverpool Street, we pride ourselves on fostering a vibrant and inclusive work culture where every colleague is encouraged to express their individuality while delivering exceptional guest experiences. With flexible hours, competitive pay, and a wealth of benefits including complimentary hotel stays and continuous development opportunities, we are committed to supporting your growth and well-being in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant - Flexi Hours in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Andaz's vibe online. Understanding their focus on personal style and guest experience will help you connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing how you can create that welcoming environment they’re after.
✨Tip Number 3
Show off your attention to detail! During the interview, share specific examples of how you've maintained high standards in previous roles. This will demonstrate that you’re the reliable and organised person they need on their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Room Attendant - Flexi Hours in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us how you can bring your unique style to the role.
Tailor Your Application:Make sure to read the job description carefully and highlight your relevant experience. We love it when applicants connect their skills to what we’re looking for, so don’t hold back!
Attention to Detail:Just like in the Room Attendant role, attention to detail is key in your application. Double-check for any typos or errors before hitting send – it shows us you care about quality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at ANdAZ
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Room Attendant. Familiarise yourself with the daily tasks mentioned in the job description, like managing cleaning supplies and ensuring guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
During the interview, highlight your attention to detail. Share specific examples from past experiences where you maintained high standards of cleanliness or organisation. This is crucial for a Room Attendant, so demonstrating this skill will set you apart from other candidates.
✨Emphasise Guest-Focused Attitude
Andaz values a warm, guest-focused approach. Be prepared to discuss how you would handle guest requests or complaints. Think of scenarios where you went above and beyond to ensure a positive experience for guests, as this aligns perfectly with the company's ethos.
✨Prepare Questions for Them
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.
