Summary
Salary: £35,120 + Tronc
About Andaz London Liverpool Street
Joining Andaz London Liverpool Street means becoming part of a five‑star lifestyle hotel located in the heart of vibrant East London. Just moments from Liverpool Street Station, the hotel sits at the centre of one of London’s most trendy neighbourhoods.
The hotel features 267 guestrooms and suites along with a collection of distinctive food and beverage experiences including a brasserie, café bar, wine lounge, gastropub and Japanese restaurant, creating a diverse and fast‑paced environment for colleagues. Andaz also offers 14 unique meeting and event spaces, including the historic 1901 Ballroom and the Masonic Temple, both rich in character and heritage.
Duties and responsibilities related to the Assistant Manager Front Office Nights role
- Responsible for the preparation and disposition of all Night Audit work.
- Responsible for all Front Office functions during the overnight shift.
- The role includes supervising and training Hosts and Door Hosts.
- Perform all tasks of the Front Office as needed to facilitate service.
- Ensure all operations and cash handling are done per policies and procedures.
- Ensure that the department is appropriately staffed according to activity levels.
- Ensures that all Front Office staff are aware of all new promotions and changes.
- Ensure that check in / check out standards are adhered to.
About You
We are looking for a motivated candidate with good experience in a front office or guest service role, preferably within the hospitality industry. The ideal candidate will have a great understanding of front office operations, strong communication skills, attention to detail, and a customer‑focused approach. A high level of professionalism, the ability to handle guest concerns calmly and efficiently, familiarity with hotel management systems and flexibility to work overnight hours are required, along with a commitment to maintaining exceptional service standards at all times.
Benefits you will enjoy as an Assistant Manager Front Office Nights
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
- Free monthly massages
- Access to the hotel gym
- Free meals on duty in our colleague restaurant
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
Next steps
Apply today for this Assistant Manager Front Office Nights role and start your journey with Hyatt Hotels!
Duty Manager - Nights employer: ANdAZ
Joining Andaz London Liverpool Street means becoming part of a dynamic five-star lifestyle hotel in the heart of East London, where a vibrant work culture thrives. With exceptional benefits like complimentary hotel stays, free meals, and continuous learning opportunities, employees are encouraged to grow and develop their careers in a supportive environment. The hotel's commitment to high service standards and team collaboration ensures that every day is rewarding and meaningful for its staff.
