Cantonese Restaurant Captain – Guest Service Lead

Cantonese Restaurant Captain – Guest Service Lead in London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead guest service in a vibrant Cantonese restaurant and ensure top-notch dining experiences.
  • Company: Join a prestigious hotel in Greater London known for its exceptional hospitality.
  • Benefits: Enjoy a 5-day work week, complimentary meals, and medical benefits.
  • Why this job: Be part of a dynamic team and elevate guest satisfaction in a cultural culinary setting.
  • Qualifications: Hospitality diploma, 2 years experience, and fluency in Mandarin and English.

The predicted salary is between 28800 - 43200 £ per year.

A leading hotel in Greater London seeks a Captain (Cantonese Restaurant) to assist in managing the department according to Hyatt's corporate standards. Responsibilities include ensuring efficient service and guest satisfaction.

Ideal candidates will have a hospitality diploma and 2 years of relevant experience. Fluency in both Mandarin and English is essential.

Benefits include a 5-day work week, meals, and medical benefits.

Cantonese Restaurant Captain – Guest Service Lead in London employer: ANDAZ SINGAPORE

Join a prestigious hotel in Greater London, where we prioritise exceptional guest service and employee satisfaction. Our vibrant work culture fosters growth and development, offering comprehensive benefits such as a 5-day work week, meals, and medical coverage, making it an ideal environment for passionate hospitality professionals to thrive.
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Contact Detail:

ANDAZ SINGAPORE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cantonese Restaurant Captain – Guest Service Lead in London

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in Cantonese restaurants. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your skills! If you get the chance, demonstrate your fluency in Mandarin and English during interviews. This will not only highlight your qualifications but also show your passion for guest service.

Tip Number 3

Research the hotel! Familiarise yourself with Hyatt's corporate standards and values. When you know what they stand for, you can tailor your responses in interviews to show you're the perfect fit for their team.

Tip Number 4

Apply through our website! We make it super easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.

We think you need these skills to ace Cantonese Restaurant Captain – Guest Service Lead in London

Guest Service Management
Fluency in Mandarin
Fluency in English
Hospitality Knowledge
Team Leadership
Communication Skills
Problem-Solving Skills
Customer Satisfaction Focus
Time Management
Attention to Detail
Interpersonal Skills
Cultural Awareness

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences have shaped your desire to provide top-notch service and create memorable guest experiences.

Highlight Relevant Experience: Make sure to detail your previous roles in the hospitality sector, especially any experience that aligns with managing a restaurant or leading a team. We’re looking for candidates who can demonstrate their ability to ensure efficient service and guest satisfaction.

Language Skills Matter: Since fluency in Mandarin and English is essential, don’t forget to mention your language skills prominently. We appreciate candidates who can communicate effectively with our diverse clientele, so make it clear how you meet this requirement.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at ANDAZ SINGAPORE

Know Your Menu Inside Out

Make sure you’re familiar with the restaurant's menu, especially the Cantonese dishes. Being able to discuss the ingredients and preparation methods will show your passion for the cuisine and impress the interviewers.

Showcase Your Guest Service Skills

Prepare examples from your past experience where you’ve gone above and beyond for guests. Highlighting specific situations where you ensured guest satisfaction will demonstrate your capability as a Guest Service Lead.

Practice Your Language Skills

Since fluency in Mandarin and English is essential, practice speaking both languages before the interview. You might be asked to switch between them, so being comfortable will help you stand out.

Understand Hyatt's Corporate Standards

Research Hyatt’s corporate standards and values. Showing that you align with their mission and understand their expectations will reflect your commitment to the role and the company.

Cantonese Restaurant Captain – Guest Service Lead in London
ANDAZ SINGAPORE
Location: London
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