At a Glance
- Tasks: Manage night reception operations and ensure exceptional guest experiences.
- Company: Join Andaz, a vibrant Hyatt concept focused on personal style and authenticity.
- Benefits: Enjoy 12 complimentary nights at Hyatt hotels and competitive salary with tronc.
- Why this job: Be part of a dynamic team that values individuality and creates memorable moments for guests.
- Qualifications: Previous experience in hospitality or customer service is preferred.
- Other info: This role offers a unique opportunity to shine in a prestigious hotel environment.
The predicted salary is between 36000 - 60000 £ per year.
At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.
Just some of the benefits you will enjoy as a Night Reception Manager at Andaz London Liverpool Street, a concept by Hyatt Hotels:
- 12 complimentary nights a year across Hyatt Hotels
Night Reception Manager employer: Andaz London Liverpool Street
Contact Detail:
Andaz London Liverpool Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Reception Manager
✨Tip Number 1
Familiarise yourself with the Andaz brand and its values. Understanding their emphasis on personal style and authentic experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Andaz or Hyatt Hotels. They can provide valuable insights into the company culture and what they look for in a Night Reception Manager.
✨Tip Number 3
Prepare to discuss your experience in hospitality management, particularly during night shifts. Highlight any specific challenges you've faced and how you overcame them to ensure smooth operations.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've created memorable experiences for guests in previous roles. This will demonstrate your fit for the role and the brand's ethos.
We think you need these skills to ace Night Reception Manager
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Night Reception Manager. Highlight your experience in hospitality and customer service, as well as any relevant skills that align with creating memorable experiences for guests.
Tailor Your CV: Customise your CV to reflect your experience in night reception or similar roles. Emphasise your ability to manage a team, handle guest inquiries, and maintain a welcoming atmosphere during night shifts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Andaz's values. Mention specific examples of how you've created memorable experiences for guests in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are formatted professionally to make a great first impression.
How to prepare for a job interview at Andaz London Liverpool Street
✨Show Your Personality
As a Night Reception Manager, you'll be the face of the hotel during the night shift. Make sure to showcase your authentic self in the interview. Share personal anecdotes that highlight your ability to create memorable experiences for guests.
✨Demonstrate Problem-Solving Skills
Night shifts can bring unexpected challenges. Prepare examples of how you've successfully handled difficult situations in the past. This will show your potential employer that you can think on your feet and maintain a calm demeanour under pressure.
✨Know the Company Culture
Research Andaz and its unique approach to hospitality. Understanding their emphasis on personal style and guest experience will help you align your answers with their values during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the hotel. Inquire about team dynamics during the night shift or how they measure guest satisfaction. This shows your genuine interest in the position and helps you assess if it's the right fit for you.