Front Office Manager

Front Office Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the front office team to create unforgettable guest experiences.
  • Company: Join Andaz, a vibrant brand by Hyatt, known for its personal touch.
  • Benefits: Enjoy 12 free nights at Hyatt hotels and discounted stays worldwide.
  • Why this job: Be part of a culture that values authenticity and memorable interactions.
  • Qualifications: Previous experience in hospitality management is preferred.
  • Other info: This role is perfect for those who thrive in dynamic environments.

The predicted salary is between 36000 - 60000 £ per year.

At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.

Just some of the benefits you will enjoy as a Front Office Manager at Andaz London Liverpool Street, a concept by Hyatt Hotels:

  • 12 complimentary nights a year across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt

Front Office Manager employer: Andaz London Liverpool Street

At Andaz London Liverpool Street, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is encouraged to express their individuality. As a Front Office Manager, you will not only enjoy exceptional benefits such as 12 complimentary nights at Hyatt Hotels worldwide and discounted stays, but also have ample opportunities for professional growth within a globally recognised brand. Join us in creating unforgettable experiences for our guests while thriving in a supportive environment that values your unique contributions.
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Contact Detail:

Andaz London Liverpool Street Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Office Manager

✨Tip Number 1

Familiarise yourself with the Andaz brand and its values. Understanding their emphasis on personal style and authentic experiences will help you align your approach during interviews and discussions.

✨Tip Number 2

Network with current or former employees of Andaz or Hyatt Hotels. They can provide valuable insights into the company culture and what they look for in a Front Office Manager.

✨Tip Number 3

Prepare to discuss specific examples from your past experience that demonstrate your ability to create memorable guest experiences. Tailor your stories to reflect the personal touch that Andaz values.

✨Tip Number 4

Showcase your leadership skills and ability to manage a team effectively. Be ready to share how you've motivated staff and handled challenges in a front office setting.

We think you need these skills to ace Front Office Manager

Customer Service Excellence
Leadership Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Team Management
Conflict Resolution
Multitasking Abilities
Financial Management
Knowledge of Hotel Management Software
Sales and Marketing Skills
Adaptability
Cultural Awareness

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Front Office Manager at Andaz. Highlight your experience in creating memorable guest experiences and managing front office operations.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality management. Emphasise skills such as leadership, customer service, and problem-solving that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the hospitality industry. Mention specific examples of how you've empowered team members or enhanced guest experiences in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.

How to prepare for a job interview at Andaz London Liverpool Street

✨Show Your Personality

As a Front Office Manager, your role is all about creating memorable experiences. Be yourself during the interview and let your personality shine through. This will demonstrate that you can connect with guests on a personal level.

✨Know the Brand

Familiarise yourself with Andaz's ethos and values. Understanding what 'personal style' means to them will help you align your answers with their expectations and show that you're genuinely interested in the role.

✨Highlight Your Leadership Skills

As a manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and inspire others to deliver exceptional service.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think of situations where you've had to handle difficult guests or resolve conflicts, and be ready to discuss how you approached these challenges.

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