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- Tasks: Support customers with financial concerns and help establish repayment plans.
- Company: Yorkshire Housing Limited, dedicated to improving financial wellbeing.
- Benefits: Agile homeworking, 26 days annual leave, and a generous pension scheme.
- Other info: Join a supportive team focused on income recovery and customer care.
- Why this job: Make a real difference in people's lives while developing your communication skills.
- Qualifications: Empathy, strong communication skills, and ability to handle sensitive conversations.
The predicted salary is between 34972 - 34972 £ per year.
Yorkshire Housing Limited is seeking an Income and Advice Officer in West Yorkshire to support customers with financial concerns and income recovery. The role emphasizes empathy, strong communication skills, and the ability to handle sensitive conversations.
You will help customers establish repayment plans, access financial benefits, and prevent arrears.
Offering a salary of £34,972.21 per year for 35 hours weekly, you will benefit from agile homeworking, 26 days annual leave, and a generous pension scheme. Join us in making a real difference in people's lives.
Income & Financial Wellbeing Advisor in London employer: And Yorkshire Housing Limited
Contact Detail:
And Yorkshire Housing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income & Financial Wellbeing Advisor in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by role-playing with a friend or using mock interview tools. We want to nail those tricky questions and show off our empathy and communication skills.
✨Tip Number 3
Research the company inside out! Knowing Yorkshire Housing Limited's values and mission will help us tailor our responses and demonstrate how we can make a real difference in people's lives.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Income & Financial Wellbeing Advisor in London
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to empathise with customers. Share examples of how you've handled sensitive conversations in the past, as this will resonate with us at Yorkshire Housing Limited.
Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your application, and don’t shy away from showcasing your ability to explain complex financial concepts in a way that’s easy to understand.
Tailor Your Application: Make your application stand out by tailoring it specifically to the Income & Financial Wellbeing Advisor role. Reference the job description and align your skills and experiences with what we’re looking for, showing us why you’re the perfect fit.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates regarding your application.
How to prepare for a job interview at And Yorkshire Housing Limited
✨Show Your Empathy
As an Income & Financial Wellbeing Advisor, empathy is key. Prepare examples from your past experiences where you've successfully supported someone through a financial concern. This will demonstrate your ability to connect with customers on a personal level.
✨Brush Up on Communication Skills
Strong communication is crucial for this role. Practice articulating complex financial concepts in simple terms. You might even want to role-play sensitive conversations with a friend to build your confidence and ensure you can handle tough discussions with ease.
✨Know the Benefits
Familiarise yourself with the financial benefits available to customers. Research common repayment plans and strategies for preventing arrears. Being knowledgeable will not only impress the interviewers but also show that you're ready to hit the ground running.
✨Demonstrate Problem-Solving Skills
Prepare to discuss how you've tackled challenges in previous roles. Think of specific situations where you helped someone find a solution to their financial issues. This will highlight your proactive approach and ability to think on your feet, which is essential for this position.