At Yorkshire Housing, we believe everyone deserves a home they’re proud of — and service that’s reliable, responsive and customer‑obsessed. That’s why we’re on the lookout for a brilliant Resource Planner to help us deliver just that.
Why this role rocks:
- Planning and scheduling responsive repairs for our in‑house teams, keeping diaries efficient and agile.
- Reacting quickly to emergencies and last‑minute changes, keeping disruption to a minimum.
- Managing compliance planning across our gas and electrical teams.
- Being a trusted point of contact for customers — making calls, updating appointments and making sure they feel supported.
- Working closely with engineers, team leaders and suppliers to keep everything on track.
- Keeping our systems and trackers up to date with accurate, real‑time information.
- Spotting opportunities to improve how we work and helping us deliver an even better service.
What we’re looking for:
- Experience in housing or a similar fast‑paced environment — ideally in social housing.
- Confidence speaking to customers and solving problems on the spot.
- Strong planning and organisational skills, with great attention to detail.
- Intermediate Microsoft Office skills.
- A good understanding of geography and travel times across the region.
- The ability to juggle multiple priorities and stay calm under pressure.
- A collaborative approach and great relationship‑building skills.
Why you’ll love working here:
We’re a modern, forward‑thinking housing provider with a strong social purpose. We don’t just provide homes — we build communities where people feel safe, supported and proud to live. We’re values‑led, people‑focused and always looking for ways to do things better. We’re serious about equality, diversity and inclusion, and we’re building a culture where everyone feels welcome, supported and free to be themselves.
The important bits:
- Salary: £31,275.75 per year
- Contract type: 12 months fixed term agile homeworking
- Hours: Full‑time, 35 hours per week
- Annual leave: 26 days (rising to 31) plus bank holidays
- Perks: Cash plan for healthcare, retail discounts, matched pension contributions up to 9%, wellbeing support including free fitness classes, My GP service and counselling sessions.
Resource Planner (Mechanical and Electrical) in Leeds employer: And Yorkshire Housing Limited
Yorkshire Housing is an exceptional employer that prioritises flexibility and values its employees, making it an ideal place for a Change Communications Specialist. With a strong focus on employee wellbeing, including generous annual leave, a comprehensive reward package, and access to various support services, the company fosters a culture of inclusivity and collaboration. This role offers the opportunity to engage in meaningful work that drives transformation while enjoying the benefits of agile homeworking and a supportive team environment.
Contact Details:
And Yorkshire Housing Limited Recruitment Team
