At a Glance
- Tasks: Lead and manage contractors for commercial gas services, ensuring safety and quality.
- Company: Join Yorkshire Housing, a customer-focused organisation managing 20,000 homes.
- Benefits: Competitive salary, flexible working, health cash plan, and development support.
- Other info: Enjoy excellent career growth opportunities and a supportive wellbeing package.
- Why this job: Make a real impact on service delivery and customer satisfaction in a dynamic environment.
- Qualifications: Strong technical knowledge in gas services and experience in contractor management.
The predicted salary is between 46659 - 46659 £ per year.
We’re looking for an experienced and customer focused Gas Team Leader to join our Gas and Mechanical Services team, leading the delivery of commercial gas repair, servicing, and installation contracts across our homes and properties in Yorkshire. In this role, you’ll play a key part in ensuring contractors deliver safe, compliant, and high‑quality services, while providing leadership, technical expertise, and operational oversight to achieve excellent outcomes for our customers.
At Yorkshire Housing, our customers are at the heart of what we do – we call it being customer obsessed. We own and manage nearly 20,000 homes across Yorkshire, with a mission to make it possible for our customers to have a place they’re proud to call home. Delivering safe, reliable, and compliant gas and mechanical services is a key priority for us.
Key Responsibilities- You’ll provide leadership, support, and technical expertise to contractors delivering commercial gas and mechanical services, ensuring work is completed safely, efficiently, and in line with organisational priorities.
- Working closely with the Senior Team Leader, Service Manager and a range of internal and external stakeholders, you’ll oversee operational delivery, monitor performance, and support effective resource planning.
- Your role will involve a combination of contractor management, technical oversight, and operational leadership, helping to drive improvements in service delivery, customer satisfaction, compliance, and value for money.
- Lead and manage contractors delivering commercial gas and mechanical services.
- Monitor performance, quality, compliance, and customer satisfaction, ensuring KPI targets are achieved.
- Provide technical guidance on gas safety, quality standards, and regulatory requirements.
- Oversee audits, compliance checks, contractor reviews, and performance reporting.
- Manage customer complaints and support the prompt resolution of operational issues.
- Build strong relationships with contractors, suppliers, and internal stakeholders.
- Support resource planning, budget management, and service improvements.
- Ensure accurate records, documentation, and systems are maintained.
- Participate in the out-of-hours management escalation rota.
We’re looking for someone who is technically confident, customer focused, and passionate about delivering excellent services. You’ll bring:
- Strong technical knowledge and experience within commercial gas and mechanical services.
- Current domestic and commercial ACS gas qualifications, including COCN1/CODNCO1, TPCP1/TPCP1A, CIGA1, CCN1, CENWAT, CKR1 and HTR1.
- Experience managing contractors, monitoring performance, and ensuring compliance.
- A strong understanding of health and safety legislation and industry best practice.
- Excellent communication, leadership, and relationship‑building skills.
- Experience carrying out audits, quality checks, and driving service improvements.
- Strong organisational skills, with the ability to prioritise workloads and make sound decisions.
- Good IT skills and confidence using operational management systems.
- A proactive, customer‑focused approach and commitment to continuous improvement.
- A full UK driving licence and access to a vehicle.
- Experience with renewable technologies, including air source heat pumps, would be advantageous but is not essential.
We offer an excellent salary of £46,659 plus £2,000 car allowance per year (35 hours per week), plus 26 days annual leave (rising each year to 31 days) and Bank Holidays.
- Health cash plan (claim back on prescriptions, eye tests, etc.)
- Retail discounts.
- Pension scheme – we’ll match your contributions up to 9%.
- Flexible working with hub, home, roam approach.
- Development support with a range of internal and external training opportunities.
- Wellbeing support package, including free fitness classes, instant My GP service, and free counselling sessions.
The closing date for applications will be 26/07/2026, but we might close it early if we receive lots of great candidates. This role is subject to a DBS check. If you’re applying for this role internally, you must inform your current line manager. We know not everyone will meet every requirement. If your experience looks a little different but you think you can bring value to the role, we’d love to hear from you.
Contact Details:
And Yorkshire Housing Limited Recruitment Team
