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- Tasks: Lead large-scale client engagements and ensure successful delivery while building strong relationships.
- Company: AND Digital, a tech company dedicated to closing the digital skills gap.
- Benefits: 25 days holiday, share scheme, flexifund, and annual training budget.
- Why this job: Make a real impact on digital projects that change lives and drive innovation.
- Qualifications: Strong leadership, communication, and financial management skills required.
- Other info: Enjoy a blended working model and monthly team socials in a supportive environment.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Who We Are: AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. Weâve been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always leave a legacy for the client. We do this through close relationships with our offices (or âClubsâ) so that our partners are always prioritised by a regional team close to them. This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Join us - and help us fulfil our mission to close the worldâs digital skills gap.
Weâre looking for an experienced Engagement Director to lead large-scale, complex client engagements from end to end. Youâll be responsible for ensuring successful delivery, maintaining strong client relationships, managing commercials, and building high-performing teams, all while contributing to the evolution of our solutions and practice.
What youâll bring to the table:
- Engagement Leadership
- Lead end-to-end delivery of client engagements
- Ensure delivery milestones, quality, and expected outcomes are met
- Identify and manage critical risks and issues
- Track and report engagement KPIs regularly
- Client Oversight
- Build and maintain strong relationships with key client stakeholders
- Manage client expectations and resolve client-side issues
- Act as the main escalation point for delivery concerns
- Commercial Management & Account Development
- Own all engagement financials: revenue, margin, invoicing, collections
- Prevent revenue leakage and manage scope changes
- Identify and support account growth opportunities
- Team Leadership & Management
- Lead, mentor, and motivate delivery teams
- Ensure the right resourcing and skills mix for delivery
- Drive a culture of accountability, high performance, and continuous improvement
- Practice Development
- Provide feedback on solutions to improve our overall propositions
- Share methods, assets, and accelerators to enhance our reusable IP
Skills & Experience
- Strong leadership and influencing skills (without relying on authority)
- Excellent communication â able to simplify complex topics for all audiences
- Proven problem-solving and decision-making under pressure
- High level of planning, organisation, and resource coordination
- Solid financial acumen in managing engagement budgets and margins
- Adaptability and a commitment to continuous learning
Why join AND Digital?
We have three values: wonder, share, and delight. These values inform how we work with clients, and our culture: what it feels like to work for AND. We believe collaboration, ambition, curiosity and fun can drive innovation by creating a better environment for problem-solving. By joining AND, weâll provide:
- Opportunities to work on projects with big clients and the chance to produce meaningful work that makes a difference to peopleâs lives.
- A âBlended Workingâ model, meaning you will be able to work in a range of locations from; your home, in your clubhouse, on a client, as well as just a change of scenery.
- A dedicated career scrum team, designed to help you reach your career goals and develop the skills you need to be your best self.
- An annual budget for training and upskilling, including allocated days off so you donât have to study in your own free time.
- Monthly and quarterly team socials - on us - ranging from after work drinks, to driving experience days with your fellow club members.
- A safe environment for you to be yourself and challenge yourself.
Benefits
- 25 days holiday allowance + bank holidays
- Share scheme
- A ÂŁ1000 flexifund to use on a personalised list of benefits such as Gym membership, Cycle to Work Scheme, Health, dental and optical cash plan PLUS many more
Equal Opportunities Statement
At AND Digital we embrace diversity and are committed to equal opportunities. We are actively recruiting for a diverse and inclusive workforce so want to ensure we do everything we can to support your application. We want you to feel safe and empowered to let us know if you require any adjustments to be made to your application or interview process so please speak to our recruitment team.
Engagement Director in London employer: AND Digital
Contact Detail:
AND Digital Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Engagement Director in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Engagement Director role. A personal recommendation can go a long way in landing that interview.
â¨Tip Number 2
Prepare for those interviews by researching AND Digital thoroughly. Understand their values of wonder, share, and delight, and think about how you can embody these in your responses. Show them youâre not just a fit for the role, but for their culture too!
â¨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on showcasing your leadership skills and problem-solving abilities, as these are key for the Engagement Director position.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre genuinely interested in joining AND Digital and contributing to closing the digital skills gap.
We think you need these skills to ace Engagement Director in London
Some tips for your application đŤĄ
Be Authentic: When you're writing your application, let your personality shine through! We want to get to know the real you, so donât be afraid to share your unique experiences and perspectives that make you a great fit for the Engagement Director role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what weâre looking for. Refer to specific points in the job description, like your leadership style or financial acumen, to show us youâre the perfect match!
Showcase Your Achievements: Donât just list your responsibilities; tell us about your successes! Use concrete examples of how you've led teams, managed client relationships, or improved processes. This will help us see the impact you've made in your previous roles.
Keep It Clear and Concise: While we love a good story, make sure your application is easy to read. Use clear language and structure your thoughts logically. This will help us quickly understand your qualifications and why youâd be a great addition to our team!
How to prepare for a job interview at AND Digital
â¨Know Your Stuff
Before the interview, dive deep into AND Digital's mission and values. Understand their approach to closing the digital skills gap and how they build strong client relationships. This will help you align your experience with their goals and show that you're genuinely interested in their work.
â¨Showcase Your Leadership Skills
As an Engagement Director, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've led teams through complex projects, managed client expectations, and resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
â¨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills under pressure. Think of specific challenges you've faced in previous roles and how you navigated them. Highlight your decision-making process and the positive outcomes that resulted from your actions.
â¨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and how success is measured at AND Digital. This not only shows your interest but also helps you gauge if the company culture aligns with your values.