At a Glance
- Tasks: Build and nurture client relationships while managing accounts and driving growth.
- Company: AND Digital, a tech company focused on closing the digital skills gap.
- Benefits: Flexible holidays, training budget, private medical insurance, and team socials.
- Other info: Join a diverse team with excellent career development opportunities.
- Why this job: Make a real impact by working with big clients and innovative projects.
- Qualifications: Experience in account management and strong commercial acumen.
The predicted salary is between 50000 - 60000 £ per year.
AND Digital is a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We’ve been helping organisations build better digital products and stronger digital teams since 2014. Today we number more than 1,300 people with Clubs all over the UK and Europe with plans for global expansion in the next couple of years.
Join us - and help us fulfil our mission to close the world’s digital skills gap.
The Client Service Director is a strategic and pivotal role; it is accountable for building relationships between the Club and its clients, managing current assignments, growing the accounts, and establishing a strong lasting partnership between AND Digital and the client organisations.
Specifically, we are looking for an experienced account manager that is comfortable with the day-to-day management of the relationship, and can bring real commercial capability to bear to grow clients and revenue.
- Client relationship building: Managing a portfolio of clients, you’ll be responsible for building and nurturing trusted relationships with key stakeholders to increase AND's impact.
- Growing accounts: Planning and shaping feasible account strategies that represent value for our clients and support AND's growth and identifying, shaping and successfully pitching new business opportunities to clients.
- Communicating AND's mission and goals: Clearly building connection between AND's proposition, our clients and our ANDis goals.
- Commercial management: Maintaining commercially successful accounts with minimal support, you’ll have solid commercial knowledge and proactively minimise revenue leakage. You’ll also be supporting the creation of SOWs, and need a thorough understanding of contract terms & commercial risk.
- Team sourcing: Responsible for building and sourcing a team for the client, depending on the needs and skills of our people and attending both internal and client weekly scheduling meetings and ensuring scheduling is up to date.
Why join AND Digital?
- We believe collaboration, ambition, curiosity and fun can drive innovation by creating a better environment for problem-solving.
- Opportunities to work on projects with big clients and the chance to produce meaningful work that makes a difference to people’s lives.
- A dedicated career scrum team, designed to help you reach your career goals and develop the skills you need to be your best self.
- An annual budget for training and upskilling, including allocated days off so you don’t have to study in your own free time.
- Monthly and quarterly team socials - on us - ranging from after work drinks to driving experience days with your fellow club members.
- 25 days holiday allowance + bank holidays.
- Flexible bank holidays.
- Share scheme.
- A £1000 flexifund to use on a personalised list of benefits such as Gym membership, Cycle to Work Scheme, Health, dental and optical cash plan.
- Private medical insurance.
- 6% employer pension contribution, when you contribute 2%.
At AND Digital we embrace diversity and are committed to equal opportunities. We are actively recruiting for a diverse and inclusive workforce so want to ensure we do everything we can to support your application.
