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- Tasks: Design and implement AWS Connect solutions while migrating telephony workflows.
- Company: AND Digital, a tech company dedicated to closing the digital skills gap.
- Benefits: Competitive pay, flexible working options, and opportunities for professional growth.
- Why this job: Join a mission-driven team and make a real impact in digital transformation.
- Qualifications: Experience with AWS Connect, Node.js, and strong problem-solving skills.
- Other info: Dynamic, collaborative environment with a focus on innovation and career development.
The predicted salary is between 36000 - 60000 £ per year.
Overview
AWS Connect Migration 6 Month Contract — Role: AWS Connect Developer (Virtutel to AWS Connect Migration)
Who We Are
AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We’ve been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always make a remarkable impact for our clients. We do this through our regional offices (or ‘Clubs') building strong relationships with our partners, so that they are always prioritised by a team within close proximity. This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number more than 1,300 people with Clubs all over the UK, Europe and the USA with plans for global expansion in the next couple of years. Join us - and help us fulfil our mission to close the world’s digital skills gap.
Key Responsibilities
- Design, develop, and implement solutions in AWS Connect and related AWS services.
- Migrate telephony workflows, data, and integrations from Virtutel to AWS Connect.
- Collaborate with team members to ensure successful delivery and integration with existing estates (e.g., British Gas).
- Develop and execute testing plans, and provide technical documentation and support.
Essential Skills
- Hands-on experience with AWS Connect, including contact flow configuration, queue management, and IVR design.
- Strong proficiency in AWS services such as Lambda, S3, DynamoDB, SQS, and EventBridge.
- Experience integrating AWS Connect with external systems and APIs.
- Experience with enterprise telephony, contact center solutions, or similar migration projects.
- Proficient in Node.js and TypeScript for AWS Lambda development.
- Experience with infrastructure-as-code using Terraform.
- Excellent problem-solving and communication skills.
- Ability to work effectively in a collaborative, agile team environment.
Desirable Skills
- Knowledge of Virtutel telephony systems and migration processes (an advantage but not essential).
Equal Opportunities Statement
We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.
Contract AWS Connect Engineer (6 months) employer: AND Digital
Contact Detail:
AND Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract AWS Connect Engineer (6 months)
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your AWS Connect projects. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to AWS Connect and telephony systems. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our mission.
We think you need these skills to ace Contract AWS Connect Engineer (6 months)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the AWS Connect Engineer role. Highlight your hands-on experience with AWS Connect and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at AND Digital. Keep it concise but impactful, and don’t forget to mention your experience with telephony workflows.
Showcase Your Technical Skills: When listing your skills, be specific about your proficiency in AWS services like Lambda, S3, and DynamoDB. We love seeing examples of how you've used these technologies in past projects, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at AND Digital!
How to prepare for a job interview at AND Digital
✨Know Your AWS Connect Inside Out
Make sure you brush up on your AWS Connect knowledge before the interview. Understand contact flow configuration, queue management, and IVR design. Being able to discuss these topics confidently will show that you're not just familiar with the platform but can also hit the ground running.
✨Showcase Your Migration Experience
Since this role involves migrating from Virtutel to AWS Connect, be prepared to share specific examples of similar projects you've worked on. Highlight your problem-solving skills and how you tackled challenges during those migrations. This will demonstrate your hands-on experience and ability to adapt.
✨Collaborate Like a Pro
This position requires working closely with team members, so be ready to discuss your experience in collaborative environments. Share examples of how you've successfully worked in agile teams, and emphasise your communication skills. This will help them see you as a team player who can integrate well.
✨Get Familiar with Infrastructure-as-Code
Since Terraform is mentioned in the job description, make sure you understand its basics and how it relates to AWS services. If you have any practical experience, even if it's just personal projects, be sure to mention it. This shows your commitment to modern development practices and readiness for the role.
