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- Tasks: Design and implement AWS Connect solutions while migrating workflows from Virtutel.
- Company: AND Digital, a tech company dedicated to closing the digital skills gap.
- Benefits: Flexible working arrangements, competitive salary, and opportunities for professional growth.
- Why this job: Join a mission-driven team and make a real impact in digital transformation.
- Qualifications: Hands-on experience with AWS Connect and strong problem-solving skills.
- Other info: Collaborative, agile environment with a focus on innovation and career development.
The predicted salary is between 36000 - 60000 £ per year.
AWS Connect Migration 6 Month Contract
Role: AWS Connect Developer (Virtutel to AWS Connect Migration)
Who We Are:
AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We have been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always make a remarkable impact for our clients. We do this through our regional offices (or 'Clubs') building strong relationships with our partners, so that they are always prioritised by a team within close proximity. This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number more than 1,300 people with Clubs all over the UK, Europe and the USA with plans for global expansion in the next couple of years. Join us - and help us fulfil our mission to close the world's digital skills gap.
Key Responsibilities:
- Design, develop, and implement solutions in AWS Connect and related AWS services.
- Migrate telephony workflows, data, and integrations from Virtutel to AWS Connect.
- Collaborate with team members to ensure successful delivery and integration with existing estates (e.g., British Gas).
- Develop and execute testing plans, and provide technical documentation and support.
Essential Skills:
- Must have hands-on experience with AWS Connect, including contact flow configuration, queue management, and IVR design.
- Strong proficiency in AWS services such as Lambda, S3, DynamoDB, SQS, and EventBridge.
- Experience integrating AWS Connect with external systems and APIs.
- Experience with enterprise telephony, contact center solutions, or similar migration projects.
- Proficient in JavaScript and TypeScript for AWS Lambda development.
- Experience with infrastructure-as-code using Terraform.
- Excellent problem-solving and communication skills.
- Ability to work effectively in a collaborative, agile team environment.
Desirable Skills:
- Knowledge of Virtutel telephony systems and migration processes (an advantage but not essential).
Equal Opportunities Statement:
We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.
Contract AWS Connect Engineer employer: AND Digital
Contact Detail:
AND Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract AWS Connect Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repo showcasing your AWS Connect projects. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to AWS Connect and telephony systems. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Contract AWS Connect Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with AWS Connect and other relevant AWS services. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your experience aligns with our mission at AND Digital. Keep it engaging and personal – we love a good story!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous projects, especially those involving AWS Connect or similar migrations. We’re all about collaboration and innovation, so let us see your thought process!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at AND Digital
✨Know Your AWS Connect Inside Out
Make sure you brush up on your AWS Connect knowledge before the interview. Familiarise yourself with contact flow configuration, queue management, and IVR design. Being able to discuss these topics confidently will show that you're not just familiar with the platform but also ready to hit the ground running.
✨Showcase Your Migration Experience
Since this role involves migrating from Virtutel to AWS Connect, be prepared to share specific examples of similar projects you've worked on. Highlight any challenges you faced and how you overcame them. This will demonstrate your problem-solving skills and your ability to adapt to new systems.
✨Collaborate Like a Pro
AND Digital values teamwork, so be ready to discuss how you've successfully collaborated with others in past projects. Share examples of how you’ve worked in agile teams and contributed to successful project deliveries. This will show that you can fit into their collaborative culture.
✨Prepare Questions That Matter
Interviews are a two-way street, so think of insightful questions to ask about the company and the role. Inquire about their approach to closing the digital skills gap or how they measure success in their projects. This shows your genuine interest in the company and its mission.
