At a Glance
- Tasks: Join our AI squad to develop cutting-edge customer-facing AI solutions.
- Company: AND Digital, a tech company dedicated to closing the digital skills gap.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Other info: Join a dynamic team with plans for global expansion and career advancement.
- Why this job: Make a real impact in AI while working with innovative technologies.
- Qualifications: 5+ years in software engineering with experience in AI systems.
The predicted salary is between 60000 - 80000 £ per year.
Who We Are:
AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We’ve been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always make a remarkable impact for our clients. We do this through our regional offices (or ‘Clubs’) building strong relationships with our partners, so that they are always prioritised by a team within close proximity. This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number more than 1,300 people with Clubs all over the UK, Europe and the USA with plans for global expansion in the next couple of years. Join us - and help us fulfil our mission to close the world’s digital skills gap.
AI Engineer - The role:
Joining Customer Service Transformation Programme, working within the AI & Agents squad. The squad owns customer-facing agentic AI on AWS Bedrock with multi-agent collaboration patterns using Claude Sonnet. Concurrent work includes domain-specific chat agents going live, additional domain agents being designed, chatbot automation, and Agent WorkSpace AI features (real-time alerts, complaint indicators, Agent Note Taker).
Required Skills:
- 5+ years software engineering, with 2+ years on customer-facing AI/LLM systems in production
- Hands-on Amazon Bedrock - Agent configuration, Action Groups, Knowledge Base integration, Guardrails
- Multi-agent orchestration patterns (supervisor/collaborator/handoff)
- Prompt engineering at production scale - versioning, A/B testing, regression methodology
- Lambda fulfillment patterns including OpenAPI tool specifications
- TypeScript primary, Python secondary
- Working knowledge of vector databases (OpenSearch Serverless, Pinecone, or equivalent)
- Strong written and verbal communication - this role contributes to architectural decisions visible to senior stakeholders
Nice-to-have Skills:
- Hands-on Amazon Bedrock AgentCore (the new managed agent runtime - rare in market)
- Amazon Agent Assist / Agent WorkSpace integrations
- Voice agent experience (Nova Sonic or other voice LLM)
- Production experience with Anthropic Claude on Bedrock (Sonnet 4 or later)
- RAG implementation experience - chunking strategy, embedding model selection, retrieval evaluation
- AI safety / Guardrails configuration experience
Equal Opportunities Statement: We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.
AI Engineer (Contract role) employer: AND Digital
AND Digital is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the tech industry. With a strong commitment to employee growth, we provide opportunities for continuous learning and development, particularly in cutting-edge areas like AI and digital transformation. Our regional Clubs foster close-knit relationships with clients, ensuring impactful work while promoting a diverse and inclusive environment where every voice is valued.
StudySmarter Expert Advice🤫
We think this is how you could land AI Engineer (Contract role)
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works at AND Digital. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! Create a portfolio showcasing your projects, especially those involving AI and AWS Bedrock. This will give potential employers a taste of what you can bring to the table.
✨Ace the Interview
Prepare for technical interviews by brushing up on your coding skills and understanding the latest trends in AI. Practice common interview questions and be ready to discuss your past projects in detail. Confidence is key!
✨Apply Through Our Website
Make sure to apply directly through our website! It shows you're genuinely interested in joining AND Digital and helps us keep track of your application. Plus, you might find some hidden gems in job listings!
We think you need these skills to ace AI Engineer (Contract role)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the AI Engineer role. Highlight your experience with customer-facing AI systems and any hands-on work with Amazon Bedrock. We want to see how your skills match what we're looking for!
Showcase Your Projects:Include specific projects you've worked on that demonstrate your expertise in multi-agent orchestration and prompt engineering. We love seeing real-world applications of your skills, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're passionate about AI and how you can contribute to our mission at AND Digital. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at AND Digital
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, especially Amazon Bedrock and multi-agent orchestration patterns. Brush up on your TypeScript and Python skills, and be ready to discuss your hands-on experience with customer-facing AI systems.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles, particularly around prompt engineering and Lambda fulfillment patterns. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight how you’ve made a remarkable impact in your past projects.
✨Communicate Clearly and Confidently
Since this role involves contributing to architectural decisions for senior stakeholders, practice articulating your thoughts clearly. Be prepared to explain complex concepts in simple terms, demonstrating your strong written and verbal communication skills.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the company’s mission and the role. Inquire about their approach to closing the digital skills gap or how they envision the future of AI in their projects. This shows you’re not just interested in the job, but also in the company’s vision.
