Senior Amazon Connect Engineer: Contact Center Expert in London

Senior Amazon Connect Engineer: Contact Center Expert in London

London Full-Time 63000 - 77000 £ / year (est.) No working from home possible
AND Digital Limited

At a Glance

  • Tasks: Design and build Amazon Connect solutions for seamless customer journeys.
  • Company: AND Digital Limited, a forward-thinking tech company in the UK.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Other info: Exciting projects with potential for career advancement in a supportive environment.
  • Why this job: Join a dynamic team and shape the future of contact centres with innovative tech.
  • Qualifications: Experience in AWS Connect and strong problem-solving skills.

The predicted salary is between 63000 - 77000 £ per year.

AND Digital Limited in the United Kingdom is seeking a Senior AWS Connect Developer to design, build and support Amazon Connect solutions.

You will work across contact flows, cases, tasks, integrations and Lambda‑based extensions to deliver scalable customer journeys and reliable contact‑centre capabilities.

The role requires hands‑on development, testing, deployment, and production support, plus delivering technical designs and CI/CD changes.

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Senior Amazon Connect Engineer: Contact Center Expert in London employer: AND Digital Limited

AND Digital Limited is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the AI and Data space. With a strong emphasis on employee growth and development, team members are encouraged to expand their skills while working on cutting-edge projects from the comfort of their homes, with the added benefit of occasional collaboration in vibrant Manchester. Join us to be part of a forward-thinking team that values creativity and excellence.

AND Digital Limited

Contact Details:

AND Digital Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Amazon Connect Engineer: Contact Center Expert in London

Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at AND Digital Limited or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to AND Digital Limited.

Tap into Online Developer Communities

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Explore Job Boards Specifically for Tech Roles

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We think you need these skills to ace Senior Amazon Connect Engineer: Contact Center Expert in London

Amazon Connect
AWS Lambda
Contact Flow Design
Integration Skills
CI/CD
Technical Design
Development Skills

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at AND Digital Limited.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at AND Digital Limited and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at AND Digital Limited

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If AND Digital Limited uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.