Ancile Insurance Group is seeking a Complaints & Technical Support Specialist to join the Customer Experience Team in a hybrid role with regular travel to London. The role combines customer complaint resolution, technical system support and underwriting referrals within a growing travel insurance business.
You’ll investigate complaints, update systems and apply underwriting guidelines, taking ownership while collaborating with colleagues to improve customer outcomes.
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Travel Insurance Complaints & Tech Support Specialist in London employer: Ancile Insurance Group
As a Customer Experience Manager at our company, you'll be part of a dynamic and supportive team that prioritises customer satisfaction and continuous improvement. With a hybrid working model and regular travel to London, you will enjoy a flexible work environment while benefiting from 25–30 days of holiday, private medical and life cover, and opportunities for professional development. Join us in shaping exceptional customer experiences and making a meaningful impact in the insurance industry.
